FIX: reCAPTCHA not working in Chrome, Firefox, or any browser
reCAPTCHA is a free Google service to confirm that a system is being used by a human being and not a robot or bot. It helps websites secure themselves against malicious automated tools and spam attacks. It is similar to Captcha, the only difference is that Captcha asks you to solve some puzzles to make sure you are not a robot. And, reCAPTCHA asks you to tick an I’m not a Robot button to confirm your, multiple users have reported that reCAPTCHA is not working in their web browser. Many of them have told that it appears initially and then fades away when you click on it. And when you refresh the web page, it shows you a warning message such as verification failed, your computer is sending automated queries, you are also encountering the same issue in your web browser, check out this article. Here, I am going to mention solutions to fix the reCAPTCHA not working in the browser issue. But before that, let us try to understand what causes this asons that cause reCAPTCHA not working issue in browserIf reCAPTCHA is not working in your browser, then this issue may arise due to several reasons that include:You are using an older version of your web or proxy service is interrupting with browser is infected with malware like a browser hijacker, trojan, adware tool, may be triggered due to the browser profile; consider creating a new browser may experience this error if your IP address is detected as can try fixing the reCAPTCHA not working issue using various methods that I am going to share in this article. Let’s get straight to the solutions are the ways to resolve reCAPTCHA not working error in your browser. But before you begin, you might want to clear your browser cache first and your web browser to its latest versionDisable your VPN or Proxy ServiceReset IP for malware on your PCReset your browser1] Update your web browser to its latest versionAs one of the most common reasons that lead to the “reCAPTCHA not working” issue is outdated browser version, you should get it updated. Here, I am going to mention steps to update two widely used web browsers that include Google Chrome and Mozilla Google ChromeLaunch Google Chrome and go to the three-dot, click on the Help > About Chrome will now search for the latest update automatically and install updating Chrome, restart it and go to the reCAPTCHA site to see if it is working fine Mozilla FirefoxOpen Firefox, go to its three-bar menu and click on the Help, tap on the About Firefox option. It will check and download updates which you can install by clicking the Update launch Firefox and open the reCAPTCHA window and check if the issue is gone. 2] Disable your VPN or Proxy ServiceA VPN service might be causing the reCAPTCHA not working error in your browser. Hence, try disabling the VPN application you use for some time and check if reCAPTCHA starts working in your browser. If it does, your VPN was the one causing the a similar way, disable proxy service if you use one and see if the reCAPTCHA not working problem still persists. 3] Reset IP addressIn an unfortunate case where your IP address has a negative reputation and is detected as suspicious, resetting your IP address may help you resolve this issue. This solution seems to work when reCAPTCHA is not working in any of your web browsers. Here are the steps to reset the IP address on your Windows 10 PC:Firstly, open CMD with administrator privilege; for that, search for CMD and open the app using the Run as administrator, enter the following commands one by one in CMD:netsh winsock reset
netsh int ip reset
When all the above commands are completely executed, restart your web browser and visit the reCAPTCHA page to see if it is working fine now. 4] Check for malware on your PCYou might be facing this issue if your browser is infected with some kind of malware like trojan, adware, browser hijacker, etc. So, scan your PC for malware and remove it from your PC. You can use free Antivirus Software that provides you protection against doing so, uninstall your web browser completely using a free uninstaller program. Then, download the installer for your web browser from the web and reinstall it on your your browser and check if reCAPTCHA is working properly. 5] Reset your browserIf nothing works, you may need to reset your Edge, Chrome, or Firefox browser to its original default settings. Hopefully, this guide helps you fix the reCAPTCHA reCAPTCHA work on all browsers? ReCaptcha will actively look at the browser version before allowing you access. This is applicable to all browser versions, not just Chrome, Edge, you bypass CAPTCHA? In some cases, simple CAPTCHAs can be bypassed using the Optical Character Recognition (OCR) technology that recognizes the text inside images, such as scanned documents and photographs. This technology converts images containing written text into machine-readable text read: Browser extensions to Bypass or Automatically fill CAPTCHA.
reCAPTCHA Help – Google Support
About reCAPTCHA What is reCAPTCHA? Using reCAPTCHA V2 How do I use reCAPTCHA? Accessibility This CAPTCHA is too hard My computer is sending automated queries Help for reCAPTCHA users Browser requirements for reCAPTCHA Not seeing the checkbox and want an easier challenge? Help for website owners How can I integrate reCAPTCHA in my site? FAQs About reCAPTCHA What is reCAPTCHA? reCAPTCHA is a free service from Google that helps protect websites from spam and abuse. A “CAPTCHA” is a turing test to tell human and bots apart. It is easy for humans to solve, but hard for “bots” and other malicious software to figure out. By adding reCAPTCHA to a site, you can block automated software while helping your welcome users to enter with ease. Try it out at
To learn more about reCAPTCHA, visit our official website or our technical documentation site.
Using reCAPTCHA V2 How do I use reCAPTCHA? Just click the checkbox:
If you see a green checkmark, congratulations! You’ve passed our robot test (yes, it’s that easy). You can carry on with what you were doing.
Sometimes we need some extra info from you to make sure you’re human and not a robot, so we ask you to solve a challenge:
Simply follow the on-screen instructions to solve the puzzle and then carry on with your task.
Accessibility reCAPTCHA works with major screen readers such as ChromeVox (Chrome OS), JAWS (IE/Edge/Chrome on Windows), NVDA (IE/Edge/Chrome on Windows) and VoiceOver (Safari/Chrome on Mac OS). reCAPTCHA will alert screen readers of status changes, such as when the reCAPTCHA verification challenge is complete. The status can also be found by looking for the heading titled “recaptcha status” in the “recaptcha widget” section of the page. See reCAPTCHA ARIA Status Messages for more information.
Please use the following steps to solve an audio challenge:
If you are presented with a visual challenge, locate and click on the button.
You will be presented with one of two versions of the audio challenge depending on whether you’re using a mobile device.
Press PLAY and enter the numbers you hear in the text input box located after the PLAY button or audio control. If your focus isn’t automatically set on the text input box after pressing the PLAY button, tab to proceed to it. When you’re done entering the numbers from the audio, press ENTER or click on the “Verify” button to submit your answer.
If your answer is incorrect, you will be presented with another audio challenge.
If your answer is correct, the audio challenge will close and the reCAPTCHA checkbox will become checked. ReCAPTCHA will also notify the screen reader of the successful verification.
Please note that the verification will expire after some time and you will need to start over if this occurs. You will be notified if the verification expires.
If the audio doesn’t play, try downloading the audio by locating and clicking on the link.
While in the text input box, you can press the “R” button to replay the audio from the beginning
To get a different audio challenge, locate and press the button.
The reCAPTCHA verification expires after a certain amount of time so it is best to complete the reCAPTCHA verification last on a website you are accessing.
Some screen readers may have difficulties getting into forms mode, if this happens, please use your screen reader’s functionality to force forms mode.
reCAPTCHA ARIA Status Messages
Recaptcha requires verification
The initial state, reCAPTCHA verification is required to proceed on this website. Click the checkbox to get a verification challenge.
Opening verification challenge
The checkbox has been clicked and a challenge is loading. You are instantly verified if the status changes to “You are verified”. Otherwise, you are required to complete a verification challenge.
Verification challenge expired, check the checkbox again for a new challenge
The verification challenge expired due to timeout or inactivity. Click the checkbox again for a new challenge.
You are verified
You have been verified. You can now proceed on the website.
Verification expired, check the checkbox again for a new challenge
The verification expired due to timeout or inactivity. Click the checkbox again for a new challenge.
This CAPTCHA is too hard Don’t worry. Some CAPTCHAs are hard. Just click the reload button next to the image to get another one. My computer is sending automated queries Our unusual traffic help page describes what to do if you see this message:
“We’re sorry, but your computer or network may be sending automated queries. To protect our users, we can’t process your request right now. ” Help for reCAPTCHA users Browser requirements for reCAPTCHA We support the two most recent major versions of the following:
desktop (Windows, Linux, Mac)
IE until 2022 June 15
Android native browser
Not seeing the checkbox and want an easier challenge? If you’re seeing this reCAPTCHA challenge, your browser environment doesn’t support the reCAPTCHA checkbox widget.
There are a few steps you can take to improve your experience:
Make sure your browser is fully updated (see minimum browser requirements)
Try disabling plugins that might conflict with reCAPTCHA
Please note that some sites may have incorrectly integrated with reCAPTCHA – in this case please contact the site’s webmaster.
Help for website owners How can I integrate reCAPTCHA in my site? Using reCAPTCHA in your site is very easy. First, register your site here and then follow the short on-screen instructions. FAQs If you are having any technical problems in your site, please refer to our Frequently Asked Questions. If you don’t see your problem listed there, try our support forum.
How to Fix Captcha Image Not Showing in Google Chrome?
Google reCAPTCHA helps to protect your forms from spammers and bots. You can add images showing a text or picture and ask users to identify or enter the correct answer for allowing them to submit the form. Though this is a useful way to protect your site, sometimes it will annoy you by not showing captcha image in Google Chrome. In this article, we will explain some of the possible solutions to fix captcha image not showing issues in Google Chrome. Generally, you can follow the similar instructions in other browsers like Firefox, Edge and Safari.
Captcha Image Not Showing
Below is one of the login form we use with captcha. As you can see, the image did not load and showing as a broken link image in Chrome. On browsers like Safari, you will see a question mark indicating the failure to load captcha image.
How to Fix Captcha Image Not Showing?
Here are some of the options you can try to fix the issue.
1. Refresh or Reopen the Browser
Most of the captcha forms will have a small refresh button to regenerate a new captcha image. Click on the refresh icon to see whether you can get a new verification image. This is the first option you should try always. You will also have an audio button (showing as speaker icon) in some cases to assist visually aided people. Click on the speaker icon to hear the captcha code and enter in the text box.
If that does not work, you can refresh the browser or close and reopen to try again. However, this will delete all the filled form content and you have to fill the details again. If the form has many fields, first check whether captcha is loading before start filling up to avoid double work.
2. Clear Browser’s Cache
First logout from any other websites you are using and close all browser’s tab. After that, press “Control + Shift + Delete” in Windows and “Command + Shift + Delete” in Mac. This will open the clear browsing history pop-up like below in Google Chrome. Select all time for the time range and click on “Clear data” button to delete all browsing history.
Delete History and Cookies in Chrome
Now, close and reopen the browser and try to check whether captcha image is showing. This solution works most of the time as the corrupted cached data can cause the captcha image not showing on the forms.
3. Check and Enable Cookies
Sometimes cookies can stop loading the captcha images. The next option to check and enable cookies for the site you are visiting. When you are on the problematic page, click on the pad lock icon on Chrome address bar. Click on the “Cookies” to find the cookies loaded by the page.
View Cookies in Chrome
If you see any suspicious cookies there, click on it and remove them. Also, go to “Blocked” tab to see whether Chrome blocks any cookies on the page. You can unblock or delete all cookies. The cookies will load again when you open the webpage.
Unblock and Delete Cookies
As explained above, when you clear the browsing history, make sure to select the options “Cookies and other site data” and “Cached images and files”. These options will delete the cached cookies and images. You can reload the page and check the captcha image is showing on the form.
Nowadays, many users block ads using ad blocker browser extensions. These extensions block unwanted advertisements on the pages that sometimes include Google services. The best example of wrong blocking is that ad blocker will block the policy page from loading when in Google AdSense account. The problem here is that the ad blockers will have complete access to the pages you visit including the login username and password details. The page content will be blocked, whenever there is an advertisement related codes or Google services are used by the page.
Therefore, if you are using ad blocker on Chrome, simply disable and reload the page to check the captcha image is showing.
Disable Ad Blocker
5. VPN and Proxy
VPN and proxy services are useful to access the internet anonymously by hiding your IP information. However, it can create unforeseen problems like blocking captcha image from loading. Disable your VPN or proxy and check it can help to resolve the problem.
For both VPN/proxy and ad blocker, you can any time enable them back after checking the captcha issue.
6. Open Another Captcha Form
Surprisingly, this is the one worked for us. Find and open any other page that also has a captcha image. If the image is showing, now reopen the problematic page to see the image loads. For example, we have a site where login and contact pages are having captcha protection. We are struggling with the login page and accidentally visited the contact page which shows the captcha properly. When we go back and checked the login page, it also started showing the captcha properly.
7. Type Correct Website Version
In general, a website should be reachable with single type of protocol with fixed URL. However, some websites are not configured properly and accessible through multiple versions. For example, you can access the same site with www or without Similarly, you can also access the same site with or protocol. Click on the browser’s address bar to see the URL you are viewing. If captcha is not showing in that page, then try to change the URL with or In most cases, you will not see the captcha image when loading version and you need to change the protocol to to load the image.
Captcha is helpful for blocking bots. However, it is annoying for a real user to find correct images or typing the text showing on a scrambled image. On top of that, you will be frustrated if the captcha image is not showing while logging in or submitting contact form. You can try the above listed options and hope one of them would have worked for you.
Frequently Asked Questions about how do i enable captcha on chrome
Why Captcha is not working in Chrome?
How do I enable Captcha?
How to enable reCAPTCHA:Fill in the registration form, using information about your SilkStart website. … Copy the Captcha Site Key and Site Secret that reCAPTCHA gives you.Log in to your SilkStart site, and from the Admin Panel, go to Site > Website Settings, and paste in your Captcha Site Key and Site Secret.More items…•Apr 2, 2020
How do I unblock Chrome Captcha?
Here are some of the options you can try to fix the issue.Refresh or Reopen the Browser. Most of the captcha forms will have a small refresh button to regenerate a new captcha image. … Clear Browser’s Cache. … Check and Enable Cookies. … Disable Ad Blocker. … VPN and Proxy. … Open Another Captcha Form. … Type Correct Website Version.Jul 22, 2021