Read Customer Service Reviews of www.nike.com – Trustpilot
The worst customer service
I placed my order on 28th August. Two weeks later the carrier confirmed in writing that they had misplaced the parcel. No possibility to contact Nike through email, but when I called their Hotline (in India? ) they said they were not interested in the email received from the carrier. Nike would have to make their own investigations and I would be contacted within 5 to 7 business days. 16 days later still no word from Nike. I have to call them again only to be told my parcel is missing (surprise! ) and that they would send me an email regarding the refund. They could not resend the order as the items were out of stock. Nike’s customer service customer service is the worst. I am still not confident that I will receive the refund, but I cross my fingers.
Advertisement
Horrible customer service
If I could give them 0 stars I would I just had to cancel my Nike by you order that I ordered 3 or 4 months ago because they didn’t come on the date they was suppose to I called they customer service and they gave me another date I waited til that date and nothing I called that date and they said another date so I finally decided to cancel it and the person said that the refund should take up to 3 or 4 days it’s been a week and still haven’t seen my refund nor have I gotten a email talking bout my refund. Nike y’all need to fix this bs straight up. I ain’t never buying from Nike again
Nike customer service is AWFUL
Customer service is AWFUL! They haven’t processed my order, constant lies by every customer service rep I spoke to. Have spoken to over 14 different people. Constantly told my order being processed and now being told they don’t even have a date. It was a birthday present that won’t arrive now. Fuming is an understatement. Do not use NIKE!
This company is getting worse by the…
This company is getting worse by the day. Had to send back 3 pairs and now I’m going to have to send back 2 of the replacement pairs due to poor quality. Like a seven year old has made them. Stay away from the furyosa trainer too. The tongue frays like they are made from some cheap ass material. Them replacements have got to go back because of the same problem. Your an embarrassment to the suppliers you supply too because most my pairs are brought from them!!!! Waste of time and money
Only the latest review will count in the company’s TrustScore
I’m having the worst customer service…
I’m having the worst customer service experience with Nike Spain. On Aug 20 I returned and requested a change of size of a pair of sneaker I had bought online. The new pair never arrived. I contacted numerous times customer services and each time I was told the warehouse was going to send the sneaker that week. Nothing arrived. After 6 weeks I was told by a customer service agent that it was better if I cancelled the order as the warehouse was never going to send the new pair. So I cancelled the order expecting the refund of that 97 euros I had already paid. 3 weeks later and the refund hasn’t arrived. I’ve already called 3 times customer service and each time I’m being told a different story. So it seems Nike has an issue with its order system and it appears there’s nothing pending to be refunded to me. So 9 weeks after I requested a change of size I have 97 euros less and no sneakers. Im hoping at some point this will be resolved but after this experience I’m not going to buy from Nike again.
awful customer service
Honestly awful customer service, how can a company so big f*** up with your order and not be able to sort it out? I’ll never use nike or nike SNKRS again, complete and utter shambles, awful customer service and just a joke to society. Ordered a pair of the nike x Billie Eillish AJKO and DPD messed up with my order and sent the shoes back to nike, now nike want to cancel and refund me but I’m escalating the case as I want the shoes. I’ve done nothing wrong but get very lucky and now my luck has been stripped from me, selfish!
Utter mayhem, do not use Nike
Utter mayhem. I went through PayPal to pay for two pairs of trainers. All I have is a transaction ID, with no email from Nike. Not a trace that I was even on the site. Scrolling through these reviews, I find many bad and more worried that I’m finding reviews that don’t mention a transaction or the item bought (I thought I’d bought Nike SB Stefan Janoski Premium Canvas) They are actually unfortunately a snide company. Not the Nike I used to order from. They’ve cucked to this whole Covid thing, while other businesses deliver and don’t tell absolute lies Nike just takes money, ignores customers and for a company this size, compared to the others, Nike are absolute trash
Nike has probably the worst customer…
Nike has probably the worst customer service I have ever seen. Two separate people both wasted my time and ended up hanging up on me when they didn’t know the answer to my question regarding an unauthorized payment.
Never buy from them EVER again
Never buy from them EVER again. They don’t help their customers at all. The work with a company FedEx that takes your shoes and then lie and don’t ship them. Nike still use them instead of going elsewhere to make customers happy. Why sell stuff when it doesn’t get delivered in a timely manner. They don’t resolve any issues at all. They try to lie to get you off the phone. They will take your money but won’t fix the issue. Customer service is terrible I feel sorry for people when Christmas comes if they using FedEx. You’ll NEVER get your package. I spend a lot of money with them well I DID with them but not anymore. I see why some of your stores are closing down. SMH!!! Will not bother with The Sneaker App either with them.
Nike – No Return – You stole my $ for month. Refund NOW!
I love Nike shoes, but this online purchases was awful Great Customer Service at first. but I discovered the only way to obtain the Return Label, was for ME to PRINT it! Ink is o expense. Few people have printers. My money was taken from the bank months ago. I need that for food. I called and it was then perhaps offshore employees, hardly comment with English to assist me. She was NOhelp and refused to allow me to speak with a Manager. The should have MAILED it, or make an exception and send it pre-paid. I have no car now and have pain that I can’t leave home most Nike!! Fix this now. I have no patience left. I was without food twice, for several time. Refund my money NOW and trust the shoes will get to you once you mail it.
Despite all these reviews i bought two…
Despite all these reviews i bought two pair of Nikes, with such awsome pricing, but i was worry for the delivery. I recieved my products much early in great condition with such good quality. Not only these purchase, i’m always happy with any purchases from ‘s brand online shopping is repofe, stay away from it.
Horrible customer service! I ordered a pair of shorts that never came! After two calls and lots of lies and contradictions, the shorts still did not come despite being promised that they would overnight be a new pair. Unhelpful call persons – unhelpful service and unresolved issue. I will never order online from them again!
Appalling service
Appalling service. Shoes were ordered in July ’21, 2-5 week delivery. 12 weeks later, nothing, no shoes, no email, nothing. Contacted customer service and they told me due to COVID, the factory was unable to process ANY orders. Why take orders if you know you can’t process them!!!!
I’ll never buy any Nike trainers again
I’ll never buy any Nike trainers soles dropped off my last 3 pairs within months of buying them.. never again!! Once a quality product now manufactured by the lowest bidder in sweatshops
Review
In need of sneakers or other sportswear, without a doubt, I go here. Nike is always stylish, comfortable and of high quality. Here you can find both classic models and extremely custom ones of a wide variety of colors and textures. In my wardrobe there are sneakers, pants, t-shirts, bags from this brand. Nike can be worn not only in the gym, but also in everyday life
Is Nike your business?
Claim your profile to access Trustpilot’s free business tools and start getting closer to your customers today!
Claim your free business account
Nike PC Operator Review: Not a good company to work with.
Job advancement is not encouraged nor is training for advancement. Management is not truthful with it’s employees. Favoritism is often employed to female employees. Inappropriate dress is encouraged secretly, however, it is shared throughout various groups who have experienced or have been privy to such behaviors. Others who refuse to practice such behavior are often frowned upon. This type of behavior causes a hostile environment and creates a feeling of instability of job security as does age discrimination. Ratings by category1. 0Job Security/Advancement
Watch: Beware fake Nike shoe outlets – NBC26
A caution to anyone looking for discounts for their school shopping, especially if you are looking for expensive name-brand athletic “outlet” stores are popping up everywhere trick Kelly is an outdoorsy guy who goes through a lot of gym shoes. So he was thrilled to see an ad on Facebook for a “Nike Outlet. “”It was one of the popup advertisements on the Facebook site, ” he said. “It had a sponsored Nike Outlet page. “Nike logo everywhere
The online outlet — with the familiar swoosh everywhere — had dozens of shoes at great prices, in some cases more than 60-percent off. So he ordered a pair with his credit when they showed up 5 weeks later, he got suspicious from the start, saying the box “had a shipping label from China. “He soon grew even more concerned when he looked at the shoes. “The reflective material was splotchy. And then I noticed that there was still glue on the side, ” he figured those were just blemishes, until he wore them for a few days. The famous air bubble in one shoe burst. It was like walking on flip flops, he said. “I thought I had something in my tread, but it was the air pocket clicking every time I hit the pavement. “If you know your shoe size, ordering gym shoes online can be a real money saver, compared with going to the mall or a sporting goods store. But you have to know who you are dealing with. “Turns out Kelly’s Nike outlet had no mailing address, just a “contact us” unterfeits or bad rejects
He’s not sure if these are counterfeits or just really bad Nike rejects. But he’s learned a lesson. “Make sure you know where you’re ordering from, ” he said. He’s now fighting the transaction through his credit card has been fighting third party and counterfeit websites for years, which are not approved to use its swoosh logo. Many are based in China, and their websites do not show a mailing address does have a legitimate online outlet, but it is all part of, the company’s official way you don’t waste your money. ____________________Don’t Waste Your Money is a registered trademark of the EW Scripps Co. “Like” John Matarese on FacebookFollow John on Twitter (@JohnMatarese)Copyright 2015 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
Sign up for the Rebound Newsletter and receive up to date information.
Frequently Asked Questions about nike pc reviews
Is Nike website legit?
Nike does have a legitimate online outlet, but it is all part of Nike.com, the company’s official website. That way you don’t waste your money. Don’t Waste Your Money is a registered trademark of the EW Scripps Co.Aug 9, 2016
Is Nike better quality?
Nike has worked at maintaining quality, durability, performance, and added to the mix, comfort. You can put on a pair of Nike shoes and feel like they belong on your feet. This brand has worked extensively to ensure that you are getting both good quality and super comfortable running shoes.Feb 10, 2020
Why is Nike shipping so slow?
Why is Nike shipping so slow? The culprit, it said, was ongoing shortages of shipping containers and congestion at US ports that delayed shipments in the quarter by more than three weeks. Nike’s CEO, John Donahoe, said shipping times are still longer than normal, but the company has adjusted.Apr 19, 2021