Contact Nike, Inc.
Nike World Headquarters
One Bowerman Drive
Beaverton, OR 97005
Phone: 1-503-671-6453
7:30 a. m. – 5:30 p. PT, Monday – Friday (except holidays).
Nike European Headquarters
Colosseum 1
1213 NL Hilversum
The Netherlands
Phone: +31 35 6266453
Nike Greater China Headquarters
No. 99, Jiangwancheng Road
Yangpu District
Shanghai 200438
Phone: +86-21-52882828
Regional operations for the Americas, Asia-Pacific and United States are located at Nike’s World Headquarters location.
General Help
Search the Help section to find what you need.
United States
For questions and assistance related to corporate matters (sponsorship/donations, idea/invention submissions, general feedback for Nike) or for help with product you purchased from an authorized Nike retail partner, please contact us at 1-800-344-6453 (7 a. – 4 p. PT, Monday through Friday).
Other Countries
For specific country information, please see the following FAQ.
Nike does not grant permission to use or modify our trademarks, logos, images, advertising or similar materials. It is your responsibility to determine whether your proposed use is legally permissible. For example, some uses of our logos in a textbook may be considered “fair use. ”
Nike regrets that due to the time required and cost involved, we cannot fulfill these types of requests. We also cannot fulfill requests to interview Nike executives or receive advertising, print ads or images.
NIKE, Inc. is the correct use of Nike when referring to the company. Nike is the correct use when referring to Nike as a brand. Our affiliate brands should be referenced as follows: Converse Inc. Jordan Brand and Hurley International LLC.
For additional information, please review our FAQs.
For high-resolution, downloadable logos and images for media usage, please visit our Media Resources page.
Nike Brand and NIKE, Inc.
U. S. and global 1-212-367-4447 or
U. K. and Europe
Africa
These lines are answered during business hours and are also checked frequently for messages.
Converse
NIKE, Inc. Investor Relations
One Bowerman Drive – JM2
Beaverton, OR 97005-6453
Phone: 1-800-640-8007
Email: Investor Relations
Transfer Agent
Computershare Trust Company, N. A.
Providence, RI 02940-3069
P. O. Box 43078
Phone: 1-800-756-8200 and 1-781-575-2726
Hearing Impaired # TDD: 1-800-952-9245
Other Shareholder Assistance
Communications concerning shareholder address changes, stock transfers, changes of ownership, lost stock certificates, payment of dividends, dividend check replacements, duplicate mailings or other account services should be directed to the Company’s Registrar and Stock Transfer Agent at the address or telephone number above.
Thank you for your interest in Nike. Due to a high volume of student inquiries, we are unable to respond to individual requests for information. To help address questions about the company, we publish news stories on a daily basis and routinely update company material in our About and FAQ sections.
For financial information please refer to the Financial Reports and SEC filings and quarterly earnings information available on the Investors site. Please note that due to the volume of requests and in effort to reduce our environmental impact, we are no longer sending printed copies of our NIKE, Inc. annual reports to students. Students interested in reading our annual report can find it online, along with other financial and company information, by visting the Investors section of this website.
For information regarding our corporate responsibility efforts, visit the Sustainability section. Learn about Nike’s giving and community programs in Community Impact. For questions regarding Nike’s internship programs please visit the Internships page of the Careers section.
To request a hard copy of our latest Annual report, please call 800-640-8007 or write to NIKE’s Investor Relations Department at Annual reports prior to the current year are only available Online.
Nike Customer Service Phone Number (800) 806-6453, Email …
Nike Phone Numbers and Emails
Toll-Free Number:
(800) 806-6453
Customer Service:
(800) 379-6453
Headquarters:
(800) 344-6453
Nike Emails:
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Nike Contact Information
Corporate Office Address:
Nike, Inc.
One Bowerman Drive
Beaverton,
Oregon
97005
United States
Other Info (opening hours):
Nike Expert, 5am to 10pm PST, 7 days a week Other Location:Colosseum 1, 1213 NL, Hilversum, The Netherlands 00000855 Sixth Ave., New York, New York 10001Store Locatoion:21M NYC New York, NY, 10013WoodburyCentral Valley, NY, 10917Staten IslandStaten Island, NY, 10301BrooklynBrooklyn, NY, 11210NewarkNewark, NJ, 07102Flushing QueensFlushing, NY, 11354Jersey GardensElizabeth, NJ, 07201ParamusParamus, NJ, 07652OceansideOceanside, NY, 11572Tinton FallsTinton Falls, NJ, 07753Deer ParkDeer Park, NY, 11729WoodburyCentral Valley, NY, 10917
Edit Business Info
Nike Rating Based on 246 Reviews
Rating details
2. 2
more details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Rating Details
Diversity of Products or Services
Discounts and Special Offers
Close
Summary of Nike Customer Service Calls
2. 7K
TOTALCALLS
05:05
AVG CALLDURATION
19%
ISSUESRESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Nike Customer Service?
Shipping and Delivery Question:
30m ago
“Wrong order”
8d ago
“Misdelivery”
“Wrong size”
Return/ Replace Question:
2h ago
“Returns”
“Return item”
“Return”
Product/ Service Question:
4d ago
“I wanna get my order a bit early”
17d ago
“Damage shoe”
“Runners defected”
Request for Information Question:
19h ago
“About a purchase”
“Need help with a return”
14d ago
“Inquiry about nike domain 2”
Refund Question:
22d ago
“Refund”
2M ago
“Still haven’t received my refund”
4M ago
“For my refund”
Payments and Charges Question:
1M ago
“Denied payment option”
“Coupon code for signing for emails”
“Charged twice”
Activation/ Cancellation Question:
“Cancel order”
“Need to cancel order”
“I want to cancel my order”
Cards Question:
10d ago
“Card”
13d ago
“I tried to place an order for 3 40 loop watch bands. It should have gone through with card #, address etc”
26d ago
“Gift card issues”
Account Question:
“No order showing in my account”
“My swoosh account will not let me proceed to check out”
3M ago
“FORGOT MY PASSWORD EMAIL IS NEVER SENT!!!!!! ”
Website/ Application Question:
6M ago
“Can’t place order online”
“I placed an order online and I didn’t add my apartment number”
8M ago
“I need to get my 20% code to order online could not find it in my emails when I signed up”
Staff Question:
“Service issue”
“Customer service”
“Lie to the customer, not happy with the service”
Employment Question:
1Y ago
“W-2”
“Job”
Other Question:
11h ago
“My parcel”
3d ago
“I bought some shoes a month ago in fomous footwear and the logo fell of”
5d ago
“Haven’t received my order”
About
Top Nike Services
Customer Care, Shipping Service, Sanitary Conditions
Top Nike Products
Shoes, Sneakers, Commercial
Nike Pros and Cons
Pros:
Never had a problem until i had to call customer service, Never had a problem, Style, Good quality usually, Very good shoes
Cons:
Customer service, All representives at corporate and customer service, Quality, Poor service and warranty, Horrible customer service repeatedly said cant do it
Summary
Nike, Inc. is a major public sportswear and equipment supplier. At the present time, the company is headquartered near Beaverton, Oregon. The company is considered to be the leading supplier of athletic shoes, apparel as well as sports equipment in the world. Nike was incorporated by Bill Bowerman and Philip Knight in 1964 as Blue Ribbon Sports. It changed the name to Nike in 1978. Nike is the name of the Greek goddess of victory. Nike markets its products under the brand names of Nike Golf, Nike Pro, Nike+, Nike Skateboarding, Air Jordan, Team Starter. The company operates several subsidiaries among which are Hurley International, Cole Haan, Umbro and Converse.
Nike is ranked 37 out of 346 in Sport Equipment and Accessories category
Area Served
USA, Worldwide, Canada, UK
Payment Methods
Edit Description
Compare Nike To
Companies are selected automatically by the algorithm. A company’s rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user’s rating, number of resolved issues, number of company’s responses etc. The algorithm is subject to change in future.
Сall the Company
Ask a Question
Nike SNKRS: Sneaker Release 4+ – App Store – Apple
iPhone Screenshots
YOUR ULTIMATE SNEAKER SOURCEExplore, buy and unlock the best of Nike and Jordan Brand sneakers. SNKRS provides insider access to the latest launches, hottest events and exclusive releases that Nike and Jordan Brand have to THE STORYLearn about the inspiration, benefits, and heritage of featured sneakers with exclusive content, straight from the A STEP AHEADSet notifications about upcoming releases, and share news, photos and videos with friends. PURCHASE QUICKLYBuy sneakers in seconds, directly within the app. Store your billing, shipping and sizing information to expedite the THE DRAWSubmit your entry into a randomized selection system to purchase key releases.
Sep 13, 2021Version 4. 23. 0
Bug fixes and enhancements.
Ratings and Reviews
4. 8 out of 5
705K Ratings
Great app
This app is absolutely terrific! At first I was feeling dreaded on constantly trying to go to stores to get my Jordan’s just to find out that it’ll be sold out in my size anyway. When I came across this app I contemplated because I didn’t know if it was a scam or if it was actually legit. So I took the courage to order one of my Jordan’s which were the air Jordan retro 9’s that were all black. I went to my local shoe store and they were sold out at exactly 9 am so when I ordered it off the app I didn’t know if it was gonna be sold out or not, but comes to find out it wasn’t! They had my exact size and all I needed to do was create an account with my touch id passcode and just like that I got them. A few hours later it emailed me saying my order has been received and 2 days later emailed me again saying it has been shipped. About 3-4 days after I got my shoes in the mail! I just ordered another pair which was the Homage To Home retro 1’s and the same thing successfully happened. I absolutely LOVEEEEE this app and do not regret getting it, and will continue using it for here on out. 🙂
Ridiculous
I recently tried to purchase a new pair of 1’s that came out. I logged on just in time my payment info was already in all I had to do was click the purchase button come 10 o’clock and I did just that. It told me my order was pending and that they’ll let me know if I got them or not. 2 seconds later I got a notification that I “got em” and they sent me a verification email with my shipping details. They gave me an arrival date of May 29th and now today I received an email saying my order was “cancelled”. Confused, I called nike (waited 45 minutes so I assumed this happened to multiple people) and they basically said the reason my order is cancelled is because they have no more in stock. So my whole point is don’t send people verification that they “got” the shoe cause that makes it seem like you guys have an absolute pair reserved for me when you didn’t. When you purchase shoes on snkrs and they send you verification saying you “got” the shoe it actually IS FALSE they have no reserved pair for you once they check your order in which it was received in and they have no more in stock they just cancel the order. Very silly. Don’t get me wrong I believe in “first come first serve” but if I wasn’t one of the first and don’t actually have a pair reserved for me dont send me verification saying I got them then cancel my order 5 days before the day you guys TOLD me they would arrive. Makes no sense to me.
Bots killed the Game
I am a huge sneaker fanatic since a child and I remember whenever a sneaker dropped you could walk right into the store a week later and still be able to cop some heat for retail. Now a days we have a bunch of kids using bots to buy out all of the stock just to mark that sneaker up an extra $100 to $200+ above retail which is ridiculous. I haven’t won one draw yet and I’ve always been on time and ready to go to purchase whatever sneaker is available at the time and no success. Your team need to do a better job at focusing on taking out these bots so we can actually have a fighting chance to purchase a sneaker we actually want, sneakers we are actually gonna wear and not resell. This is the reason why I’ve haven’t bought a new pair of kicks in the past 2 years because I don’t wanna pay $500 for sneaker that sold retail for less than $200 that is stupid to do especially in these times. I have 2 young boys that once the time comes they are gonna wanna purchase shoes just like their daddy but I wouldn’t be able to afford buying my 2 boys the latest heat because I would have to pay resell cost or get extremely lucky which that’s just not fair. Fix this and maybe I’ll give this app 5 stars but until then you will continue to get negative reviews from not only me but other unhappy fans of this product. P. S. you have a lot of unhappy fans. (FIX THE APP/ STOP THE BOTS)
The developer, Nike, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
User Content
Identifiers
Usage Data
Diagnostics
Other Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
Seller
Nike, Inc
Size
135. 7 MB
Category
Shopping
Compatibility
iPhone
Requires iOS 13. 0 or later.
iPod touch
Languages
English, Catalan, Czech, Danish, Dutch, French, German, Greek, Hungarian, Italian, Japanese, Polish, Portuguese, Simplified Chinese, Spanish, Swedish
Age Rating
4+
Copyright
© Copyright 2021 Nike, Inc.
Price
Free
Developer Website
App Support
Privacy Policy
Supports
Wallet
Get all of your passes, tickets, cards, and more in one place.
Family Sharing
With Family Sharing set up, up to six family members can use this app.
Featured In
More By This Developer
You May Also Like
Frequently Asked Questions about snkrs customer service
How can I talk to someone at Nike?
CONTACT USPRODUCTS & ORDERS. 1-800-806-6453. 4 am – 11 pm PT. 7 days a week.NRC & NTC. 1-800-379-6453. 8 am – 5 pm PT. Mon – Fri.COMPANY INFO & INQUIRIES. 1-800-344-6453. 7 am – 4 pm PT. Mon – Fri.
Does Nike have a chat?
CONTACT USPRODUCTS & ORDERS. +44 (0) 2076604453. 8:00 – 20:00. Monday – Friday. 8:00 – 17:00. Saturday.NRC & NTC. +44 (0) 2076604452. 8:00 – 17:00. Monday – Friday.PRODUCTS & ORDERS. Chat with us. 8:00 – 20:00. Monday – Friday. 8:00 – 17:00. Saturday.
How do I contact Nike customer service UK?
CONTACT USPRODUCTS & ORDERS. 011 256 0701. 24 hours a day. 7 days a week.NRC & NTC. +31 (0) 20 5820542. 10:00–19:00. Monday–Friday.PRODUCTS & ORDERS. Chat with us. 24 hours a day. 7 days a week.