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Why Upwork Account Suspended? What Should You Do Next?
I have face this crucial situation as well. This is very socking when Login into our Upwork account and see this message like ‘Your account has been suspended, please contact customer after seeing this message I was depressed and I had no idea why this happened. I don’t if there is any way to get back my account of ContentsBasic Cause behind the Upwork account suspension for freelancers Accepting Payments outside Upwork Creating multiple accounts Sending spam proposals So many pending proposals without any positive response Poor Reviews or Client Communication Irregularity Basic Cause behind the Upwork account suspension for clients Make the Payment Outside Upwork Rejections to the Freelancers work How to recover my suspended Upwork account I search online and read lots of articles but no one article can provide the exact reason for my account suspension. According to my, I didn’t do anything wrong and didn’t break any policy of Upwork event, I had completed so many projects with 5-star rating with positive feedback. Because of Upwork account was suspended, I was really depressed. If you are a beginner, you should read this: How to Get Work on Upwork with No Experience? But there is one thing, is fair that if you have a due amount of client then you will get paid and your money will be available to withdraw from your account. I did research on various forums and even the up work community and find out the significant reasons, which are the cause of the suspension for up work accounts in most of the have a look You should read this also: How to deal when Client does not make payment? Basic Cause behind the Upwork account suspension for freelancers1) Accepting Payments outside UpworkThis is the first reason for account suspension if the freelancer accepts the payment outside of Upwork. Some time Freelancer reduces the commission cost that is 20% (10% if billing crosses the $500 and 5% if billing crosses $10, 000) big projects commission cost is high, so most freelancers suggest to clients outside payment methods like PayPal or other methods. In that case, when the client paying outside the Upwork system and this is a violation of Upwork policies. 2) Creating multiple Accounts If a freelancer creates more than one Upwork account then it will be immediately freelancers create multiple accounts to get more connections to bid on more projects. Upwork is the largest website that processing a system to find out persons who have multiple accounts and it will immediately suspend the account, without giving any warning message. Upwork does not give the chance to recover the account. 3) Sending spam proposals (Copy Paste Proposals)Submit the proposals for the projects by using copy and paste that is just wasting of time. The employer wants valuable proposals that have real keywords related to the project. If you are just sending spam proposals then Upwork will count as spam and most of the chance Upwork suspend the account. 4) So many pending proposals without any positive responseIf you are submitting proposals for a long time but not getting any response from Clients, then there is a chance of your profile is not worth hiring and Upwork will suspend your account. Upwork checks the quality of proposals it should be professional and worth full. 5) Poor Reviews or Client CommunicationIf you have won your first job but have not finished successfully and the client has not satisfied and the client gives bad ratings and if this is repeated multiple times, then up work will suspend your account as your account are not able to add value in the up work worth system. If you are not professional enough in your communication with clients, then your account can be suspended. Up work, the team works for the system to ensure the quality of work through freelancers for the client. 6) Irregularity Upwork algorithm work for only valuable person if any people are not able to add values into Upwork worth then it suspends those accounts as ppose you are not using Upwork long time like a month or more then your account will be suspended. My Upwork account also was suspended for this reason because I was working outside clients and not using Upwork while this is not any violation of Upwork any policy. Maybe this is important for you: How to Get Upwork Profile Approved even after it is Rejected? Basic Cause behind the Upwork account suspension for clients1) Make the Payment Outside Upwork This is the same reason just like a freelancer that is paid to the freelancer outside of the Upwork to save the commission. 2) Rejections to the Freelancers work OR giving the unfair reviews Some case employers do not accept the work submitted by a freelancer so they don’t want to pay as well, while the job has been done by a freelancer so that is professionally or they want to extra work and force using blackmail using negative reviews SO these things can be the reason of client account suspension. How to recover my suspended Upwork accountUpwork does not give proper reason to the freelancer why his account has been suspended and there very low chance to get back to activate your suspended can just appeal again suspension but first, you have to make sure that you have not violated Upwork policies. Maybe you have broken the policy by mistake but you have to appeal and then depend on Upwork it can restore your account or not. Some time Upwork suspends those accounts that are not working on Upwork for a long time then that account also suspends any account that isn’t I appeal to Upwork and I got a revert email from Upwork where mention a point if you have any running project on Upwork then your account can be my luck I had projects that contract was not ended and one client was active and I send message and request top him to assign any task please and he finally my account has been activated and please take care of Upwork policies. Upwork is now very risky any time anything mmary: This article has resolved the following queries of users: People also search for How to deal when the Client does not make payment? What is better Upwork vs Fiverr? Top 10 Upwork Mistakes Made by New Freelancers How can I improve my Fiverr or Upwork freelancing career? 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Upwork account suspension? Top Reasons, Reactivate …
Are you working as a freelancer on upwork? Are you facing the problem of upwork account suspension? Do you want to know why is your upwork account suspended? Do you know the terms and conditions of upwork? Do you want to know how to avoid your account from being suspended? Do you want to reactivate your upwork suspended account? If yes, then you are at the right site that will help you know about everything from the causes of account suspension and methods to activate your account on upwork.
As a freelancer on the world’s best freelancing website ‘Upwork’, you must know the terms and conditions of upwork. Upwork wants to ensure the safety of its principles and to avoid any spamming activity, it may suspend someone’s account. You should be able to avoid such activities that may cause your upwork account suspension.
What is Upwork account suspension?
Did you ever experience the problem of upwork account suspension? Are you unable to work on upwork? If yes, then you should know that your account has been suspended. When you are involved in any spamming activity that is against the rules and regulations of upwork, then your account may be suspended.
If your account is suspended you can’t work as a freelancer on upwork. When your account is suspended on upwork you cannot sell your services on upwork and the means of your income are ended. You can’t get a job on upwork and perhaps, your account would be permanently suspended.
Why does Upwork account Suspension occurs?
Do you have your upwork account suspended? Do you want to know why your account has been suspended? Do you want to know the reasons behind the suspension of your account? If yes, then you must know the rules and regulations for working on upwork. Upwork suspends your account whenever you are found in any spamming activity that is against the rules of upwork.
Possible Reasons for Upwork account suspension?
If you want to know the reasons that may result in your upwork account suspension, then you must know the activities on upwork that are causes of upwork account suspension. Many reasons are the basis of upwork account suspension, but the most important possible reasons behind your upwork account suspension are as follows;
Having multiple accounts
As a freelancer, if someone tries to become over smart by creating multiple accounts on upwork, his/her account is most likely to get suspended because it is against the terms and conditions of the upwork community.
Getting paid outside the upwork
If you try to get paid on your work outside the upwork platform that may be your PayPal account or something else then your account may be permanently suspended because you are violating the rules and regulations of upwork. If you are working as a freelancer on upwork then you must know that upwork also has employees that are running the site and the upwork has to pay them. That’s the reason upwork charges 20% of your amount on a single project. That’s why if a freelancer tries to get paid outside the upwork platform, his/her account might be suspended.
Sending copy & paste proposals; Another reason that may kick you out of one of the world’s best freelancing websites is sending copy and paste proposals. As you are not aware of jobs, you have to send as many proposals as possible. But if a freelancer sends the same copy and paste proposals for many jobs, he might be regarded as a spammer and may get his upwork account suspended.
That’s the reason a freelancer has to send such proposals as may suit a particular job instead of sending the same copy and paste proposals to many jobs. As a freelancer when you send an appropriate proposal, your client thinks that you have taken time to read the post thoroughly and you are a suitable candidate for the job.
Not getting hired for jobs
This is regarded as the newest rule for upwork account suspension. When you send many proposals for many jobs but you are not hired then your account may be suspended. When a newer freelancer keeps bidding on the site but is rarely or not hired, his/her account is likely to get suspended. Always keep in mind that an upwork is a profitable company that will choose those freelancers who will earn it money. That’s the reason, upwork will promote successful freelancers but will discourage failed ones.
Poor feedback from clients
As a freelancer, if you are strictly following rules and regulations and sending appropriate proposals for jobs, but your work does not meet the expectations of your client and he makes poor reviews about your services, then your account may be suspended. If you are receiving poor feedback reviews about your services consistently, your account is more likely to get suspended. That’s the reason a professional freelancer always tries to impress clients and get more positive feedback about his or her services.
Harassing clients to change feedback
If you have been a freelancer then you might have experienced that sometimes, you did a great job but instead of getting good reviews your client gave only 3 stars. In this situation, if you try to harass your client to change feedback he may complain about it and your account may be suspended. Sometimes due to improper communication and low-quality services, your client may give poor reviews but harassing the client to change his reviews might be a cause of your Upwork account suspension.
How can you avoid Upwork account suspension?
Do you want to avoid your account on upwork from getting suspended? Do you want your account to remain active? If yes, then you should follow these instructions to avoid your upwork account from getting suspended.
Have a look at the terms and conditions of Upwork and try to abide by them. If you found involved in any illegal activity, Upwork might block your account ’t try to get paid outside the upwork platform. I have seen many cases in which freelancers ask their permanent clients to work outside of Upwork due to commission. Maybe the client agrees but that doesn’t happen in every case. If a customer complains against you about the issue, you might get your upwork account ’t send copy and paste proposals. Writing a great proposal is a key to win the interview and jobs. You can check my top proposals to see how you can write a great proposal. If you want to save your time and applying to the jobs with the same template, Upwork will easily trace your activity. In such a case, you will have to face Upwork account to take high positive ratings from your professional services. Professionalism is the only thing that could help you compete on every platform. If you know how to communicate with the customers, understand their requirements, implement suggestions, and provide high-quality work, you are going to win the game. Heavy competition among freelancers makes it difficult for non-professional freelancers. If you have years of experience, you will probably achieve targeted ’t harass any client to change feedback. Asking for positive feedback or requesting other similar things are categorized under harassment. Upwork account suspension might happen due to this reason.
What to do if my account is suspended on Upwork?
Unless it’s an unpardonable mistake like getting paid outside the Upwork platform, there are situations where you can recover your suspended account.
You will have to appeal to the upwork community and provide proof if you have not done any violation. The Upwork community is a great way to follow up on the issue, as the moderators there are very responsive. Here is a plan of action to apply for your account.
Thoroughly read the email and understand the reason for the Upwork account suspension. If it seems to be a valid reason for which the Upwork account was suspended, you should not apply for it. In some cases, you can request them and let them know about the whole case of an Upwork mistake, you must request to reinstate your account. Prepare all the details you want to your professional story, background, and let them know your struggle for all you are a social media influencer, you can try Twitter trends or contract the Upwork Linked In profile. These are possible methods to contact Upwork support.
Upwork Account suspended
I was hired by the client with a contract title Clean my PC he was not a new client as I was working with him for more than 1 year now he don’t understand much about how the social media and other platforms work I was first working with him on his Ebook available on Amazon and it was a success after that I was hired to resolve issues related to his social media accounts which were hacked according to me to access the accounts there were two options one was to get the Client on a platform like Anydesk or to access his account by getting the passwords from him. I start working on the project on which I was hired after a week his account got suspended due to card declined issue as he lost his card somewhere and the contract get paused I immediately stop working and asked him to resolve the issues with his Upwork was not able to do that as he don’t understand Upwork very well and it’s a lot of confusion for him because of his created a second Client account send me contract which was again get suspended and contract again paused it was very frustrating for me as it was effecting my work flow and profile. I asked the client to resolve the issues with Upwork team upon that he said me that you help me in this situation and sort out things for me as I hired you and paying you to resolve these first I just guide him the procedure later on he start giving me meeting calls and showing his account on Anydesk which I was not supposed to do as our contract was paused still he want me to help the issues did not resolve he shared his account passwords with me to look into the matter (Note I don’t have the knowledge about Upwork policies at that time if I access his account what will happen to me)After that I resolved issues for him because he wanted me to and things get ‘s been 2 weeks now the client again paused the contract and he is no where seen my account is suspended due to the reason that I access his Upwork account but what If I was hired to resolve issues like this? I did not wanted to open his account it is him who let me to do thisI need your expertise on this that what should I do the team already advice me to show the screenshot where he send me the passwords and I just did that.
Frequently Asked Questions about upwork account suspended 2021
What happens when my Upwork account is suspended?
If your account is suspended you can’t work as a freelancer on upwork. When your account is suspended on upwork you cannot sell your services on upwork and the means of your income are ended. You can’t get a job on upwork and perhaps, your account would be permanently suspended.Apr 16, 2021
How do I appeal my Upwork suspension?
If you want to appeal this decision, you can email us at [email protected] 14, 2019
How do you get banned from Upwork?
Studying possible causes of ban on Upwork will help you to avoid them in the future.Small applications response rate. … Unconfirmed profile. … Contacts and links in profile.Fake data (name or photo)You are not 18 years old.One computer and multiple accounts. … One account and multiple computers. … Fake projects and reviews.More items…•Aug 19, 2019