Proxy Phone Numbers | Voximplant.com
Proxy phone numbers are used to mask real phone numbers to enhance security for both customers and service providers.
Generally, businesses communicate with customers via phone calls or text messages. If you order pizza, a courier will call/text to verify the delivery address. Taxi drivers will call/text to specify a pick-up address when they can’t find you.
Using personal phone numbers poses potential risks for both conversation parties. For instance, the customer’s and service provider’s phone numbers may go to spam databases, which would result in robocalls or calls from suspicious numbers.
In order to maintain your brand image and protect the personal data of customers from fraudsters, businesses replace real numbers of customers and employees with proxy numbers.
What is a Proxy Number?
A proxy number is a cloud-based feature that connects conversation parties without revealing their real phone numbers. The caller dials a proxy number which shows up on the recipient’s end as a temporary number, hence the term phone number masking.
Implementation of proxy numbers doesn’t require any hardware installation. Backend operations are performed on the server-side while you manage and track calls in your account.
Proxy numbers facilitate secure and direct communication between two parties and enable companies to have an extra level of security for their customers and employees.
How do Proxy Numbers Work?
Proxy services mask real numbers using an intermediary cloud server. When you call a taxi driver using a virtual number, your call reroutes through the cloud. An API helps to switch calls from the real number to the proxy number and vice versa.
Once you receive a proxy number, you can use it to connect with a service. Then, the cloud server connects endpoints and acts as a bridge between them. To make it easier to understand how the proxy service works, take a look at this scheme below.
Let’s say Bob orders a taxi. He’s looking for a cab and calls a driver using his taxi app.
Bob calls a driver’s phone number displayed on the app as 111
Voximplant receives a call and requests a driver’s number from the service
Voximplant forwards the call to the driver’s real number, 222
When the driver’s phone rings, he also sees Bob’s number as 111 even though Bob’s real number is 333
The client and the driver are connected but neither’s real phone number is revealed
If they get disconnected, they can use this proxy number to call back. The proxy phone number feature is scalable for any number of drivers and customers.
How Can Proxy Numbers Help Your Business?
No matter what business industry you represent, trust is essential between your brand and customers. Besides customer loyalty, proxy numbers can bring you additional benefits such as:
Data security: Ensure the complete privacy of your customers by facilitating them to connect without revealing personal numbers
On-platform transactions: Avoid off-platform transactions and prevent revenue leakage by keeping the identities of buyers and sellers private
Call routing: If a customer has already used your service, Voximplant will automatically transfer the incoming call to the correct agent based on the customer’s input
Tracking and monitoring: Using proxy numbers allow you to record and transcribe calls so that you can analyze business communications and improve your customer experience
Various calling options: Call over the phone network, embedded VoIP calling in mobile apps, or on any webpage using a proxy number
Combined features: Combine the proxy number feature with other solutions such as prompts, smart IVR, or even interactive bots
Industries That Benefit Most From Proxy Numbers
See how leading companies in various industries use proxy phone numbers to enhance their customer service.
Cab aggregators
Secure communications between taxi drivers and customers is a crucial requirement for the taxi market. You don’t want a driver to annoy you with phone calls or texts after the service has been provided. Such a situation can make a customer feel harassed or unsafe and switch to another service. Instead of giving out their real phone numbers, cab aggregators use a proxy.
Uber and Lyft mask the real phone numbers of customers and drivers using a proxy service. This ensures that drivers and customers are still able to communicate regarding ride issues such as items left behind in a cab, but without revealing their real phone numbers.
E-commerce
The e-commerce industry sets new records in revenue each year. According to ACI Worldwide Research, global e-commerce retail sales had achieved 209% year-over-year revenue growth. This makes e-commerce attractive for scammers and cybercriminals. One of the most widespread e-commerce frauds is account takeover that occurs when customers’ personal data from online shops is leaked
Thus, online shops need to be able to mask the real phone numbers of customers and employees to not only avoid off-platform transactions but also to prevent data leakage and scams that harm the brand image.
Logistics
Companies providing delivery services use proxy numbers to track conversations between couriers and customers. All interactions are performed through a proxy number that eliminates the possibility of false delivery updates from the courier and helps businesses monitor the ratio of on-time to late deliveries.
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How Do I Find My Proxy Server Address? | Techwalla
Check your setting for your proxy server address.
Image Credit: eclipse_images/E+/GettyImages
When you use a proxy server, you benefit from increased privacy because it hides your real internet protocol address and offers options to filter content and access websites that might otherwise have location restrictions. You might need to find your proxy server address if you have a networking problem to troubleshoot or if you need to write down the address to configure a new device. You can access your computer’s network settings to get this information, check your browser settings, or use proxy server detection tools online.
Check Your Operating System Settings
To check the proxy server you configured for applications to use systemwide, go to your computer’s general network settings. The processes include:
Mac: Either select Open Network Preferences from the Wi-Fi menu on the top of your screen or open System Preferences and select Network to get to the same window. After you select your network from the left pane, select Advanced. Choose the Proxies tab to see options for various proxies you might use. Selecting one of the options shows the proxy server address if you set it.
Windows: Run a search and open Internet Options and select the Connections tab in that window. Clicking LAN Settings shows your proxy server address and more details about your current network configuration.
Check Your Computer’s Browser Configuration
You can also find your proxy address by checking your computer’s browser configuration. However, note that the proxy server address configured for your browser may differ from your systemwide proxy used for other applications. This happens if you manually configure your browser to use a different proxy address.
Microsoft Edge: Click the Edge menu icon. Select Settings and choose Advanced. Then, select the Open Proxy Settings button to display a screen that shows your proxy setup with address and port.
Google Chrome: Click the Chrome menu icon. Choose Settings and select the Advanced option. Clicking System displays an option on the right to display your operating system’s proxy settings.
Mozilla Firefox: Open the Firefox menu and go to the Preferences option. Scroll down to the bottom of the window and select Settings to bring up detailed proxy information.
Apple Safari: Access the Safari menu. Select Preferences and go to the Advanced tab. Go to the Proxies section and select Change Settings to see the Mac’s proxy settings.
Use Proxy Server Address Detectors
If you’d rather not go through the steps to find your proxy server address through your operating system’s settings or browser configuration, you can find websites that attempt to detect whether you’re using a proxy server. These sites usually show a disclaimer that some proxies may go undetected. These online tools include:
This website automatically shows your computer’s public IP address, which should be your proxy server address if it’s properly configured. You can also click the Proxy Check button to find out whether browsers detect that address as an actual proxy.
Going to this site shows your IP address, which should be your proxy, along with your location and internet service provider name. Access the Tools menu to select the Proxy Check option that works like the one at
Visiting this website automatically runs a basic proxy check that grabs information from your browser’s request to detect if you have a proxy configured. If so, you see an alert at the top showing that the site detected a proxy along with the proxy server address and details such as the proxy’s location and your browser type. You can also choose the Advanced Check button at the top of the page to run a detailed series of tests that can better detect a proxy server.
What Is the Meaning of Address & Port in Proxy Server Settings?
i Christopher Robbins/Photodisc/Getty Images Proxy servers have uses ranging from protecting corporate networks to helping students bypass school Internet filters. You don’t need to know much about how proxies work, but you may encounter the terms “proxy address” and “proxy port” while surfing the Web. Addresses and ports are terms you need to understand if you wish to configure your browser to use a proxy server. Proxy ServersProxy servers are like telephone operators. They both accept information and route it to the appropriate location. A network administrator, for example, may create a proxy server that sits between the Internet and an organization’s network. The proxy server can then handle all communications between the organization and the Web. Although a proxy server is no substitute for a good firewall, proxies provide some protection from threats coming from the outside world. Free Proxy ServersSearch the Web for “free proxy” and you’ll discover many sites that let others use their proxy servers for free. People who wish to surf privately often do so using free proxy servers. Proxy servers make private surfing possible by preventing websites from determining your IP address. You can begin using the proxy by configuring it in your browser’s settings panel. Your browser’s help explains how to do that. The information that you enter in your settings panel will consist of the proxy server’s address and port. Addresses and PortsA proxy’s address is simply it’s IP number. Every computer on the Internet or other network has a distinct IP number. If you decide to use a free proxy server, the site that provides it will give you the proxy’s address. A proxy’s “port” is a number that refers to a specific virtual location on a computer. Computers have many ports that perform different tasks. When information arrives at a specific port, such as 80, the computer knows how to process that information. Network administrators who set up proxy servers define port numbers and make those numbers available to people who wish to use their servers. ConsiderationsSome people may surf the Web daily without knowing that they are using a proxy server. A business, for instance, might configure all its computers so that they use a company proxy. Microsoft gives an example of setting up a proxy by demonstrating how to enter a proxy’s address and port on Internet Explorer. People and organizations that use proxies can get a proxy’s address and port from a network administrator. If you cannot navigate to a website after setting up proxy server, verify that you entered the address and port correctly when you configured your browser. References Writer Bio After majoring in physics, Kevin Lee began writing professionally in 1989 when, as a software developer, he also created technical articles for the Johnson Space Center. Today this urban Texas cowboy continues to crank out high-quality software as well as non-technical articles covering a multitude of diverse topics ranging from gaming to current affairs.
Frequently Asked Questions about what is a proxy number
How do I find my proxy number?
Check Your Operating System Settings Selecting one of the options shows the proxy server address if you set it. Windows: Run a search and open Internet Options and select the Connections tab in that window. Clicking LAN Settings shows your proxy server address and more details about your current network configuration.May 17, 2020
What is proxy port number?
A proxy’s “port” is a number that refers to a specific virtual location on a computer. … Network administrators who set up proxy servers define port numbers and make those numbers available to people who wish to use their servers.
What is my proxy IP address and port number?
Tip: To find your proxy address and port in Internet Explorer, go to Internet Explorer > Tools > Internet Options > > Connections > LAN Settings; or click Get proxy settings to retrieve available proxy settings.