Running a Traceroute – Blizzard Support – Battle.net
Updated: 1 month ago
Article ID: 7870
We will occasionally request a traceroute to diagnose connection or latency issues. Follow the steps below to perform this test. If you need to check for packet loss, try running a pathping.
Note: You can use Looking-Glass in addition to a traceroute test to help diagnose network issues. This tool is not intended to replace a traceroute for troubleshooting purposes.
Traceroute shows the step-by-step path that a connection takes to its destination.
Click Start. Windows 8® users start on step the search field, type on and select Run as the command tracert xx > c:\ and press Enter. Note: Replace the Xs with the appropriate IP address from the list below. Run this command once per IP address for your several minutes for the traceroute to complete. When you see a new line of text in the command prompt, the traceroute is done. This creates a file on your C: drive called Note: If you receive an error, you did not run the command prompt in Administrator Mode. Go back to step three and try the command window.
Go to /Applications/Utilities and start the Terminal the command traceroute xx > ~/Desktop/ Note: Replace the Xs with the appropriate IP address from the list below. Run this command once per IP address for your several minutes for the traceroute to Return to create a file on your Desktop called the Terminal application.
Use the dropdown below to find the product-specific IP address, or if your issue is specifically with installation or patching, try:
Please select your game
Before you contact us or post on our forums about connection or latency issues, please have the following information available. This information will help us diagnose issues outside our network.
Description of the problem, including affected games or and time the issue IP Address, ISP, and connection type. A traceroute and pathping performed when the issue MTR test from Looking Glass performed when the issue occurs.
Analyzing my Traceroute
If you notice any of the following problems in your traceroute report, it may indicate an issue with your connection:
Time outsAsterisk (*) symbolsIncrease in response time between jumpsConsistently high response times
Safeguards on our servers may cause false latency numbers, or failure with the error message ‘Request Timed Out’ or ‘Destination Net Unreachable’. You can ignore error messages you receive after contacting our servers. To identify our servers, look for the following suffixes:,,,
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Running a Pathping – Blizzard Support – Battle.net Shop
If there is consistent packet loss of 1% or more at your router (hop 0) or modem (hop 1), update your firmware or replace your hardware. Packet loss anywhere else along the route should be reported to your ISP. If you need help analyzing your pathping, you can post the results on our technical support forums.
You can disregard data that shows as 100% packet loss once it reaches our servers. To identify our servers, look for the following suffixes:,,,
If you get a result with only one IP listed, the test failed. You need to disable your router’s firewall and run the test again. Contact your router’s manufacturer for more information. Make sure you re-enable your router’s firewall after the test is complete.
Example pathping:
Note: This example is for teaching purposes only and does not indicate past or current ISP issues.
How to Check Your Ping in “World of Warcraft” – ItStillWorks
By Chris Miksen Updated September 22, 2017 Ping, or latency, in “World of Warcraft” is a measure of the time it takes the game to talk to the server. Ping is displayed as a number. The higher the number, the more lag you will encounter. Since “WoW” is an online game, high latency often means death if you’re fighting an enemy. If your ping is high, your keypresses and mouse movements won’t be in synch with the movements your character makes on screen, handicapping your ability to act and to react to your enemy. “World of Warcraft” once displayed latency as a standalone icon, but this icon was removed by a patch; latency is now displayed via the “Game Menu” icon in the game. Start “World of Warcraft. ” Choose your character and log into the game. The character you choose has, for all practical purposes, no effect whatsoever on your your micro bar. By default, the micro bar is enabled. If you have an action bar add-on installed, you may have to enable the micro bar from the add-on options. Position your mouse over the computer on the right side of the micro bar. A box will pop up and display your latency. Latency of 600 or greater will normally cause noticeable problems; latency at or above 1, 000 will cause severe slowdowns and lag.
Frequently Asked Questions about world of warcraft server ip
How do you ping on WoW?
By default, the micro bar is enabled. If you have an action bar add-on installed, you may have to enable the micro bar from the add-on options. Position your mouse over the computer on the right side of the micro bar. A box will pop up and display your latency.Sep 22, 2017
How do I ping an IP address?
How to Ping an IP AddressOpen the command-line interface. Windows users can search “cmd” on the Start taskbar search field or Start screen. … Input the ping command. The command will take one of two forms: “ping [insert hostname]” or “ping [insert IP address].” … Press Enter and analyze the results.Sep 25, 2019
Where are WoW servers located?
They are located in: Chicago, Illinois (moved from Dallas, Texas in June 2010) Los Angeles, California. Sydney, Australia (moved from Los Angeles on October 28, 2014)