How to Talk to a Live Person in Netflix Customer Service
If you need to talk to a live person in Netflix customer service you need to dial 1-866-579-7172. For English press 1 or stay on the line. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-5 minutes). This phone number is available 24 hours a day, 7 days a week.
The phone prompt will offer you to log into for quicker service. In order to do this you will need enter six digits service code, which you can find at the bottom of any webpage.
Netflix Customer Service Options
Netflix Customer Service Hours
Netflix live customer service agents are available 24 hours a day.
Netflix Social Support
Netflix customer support could be contacted via Netflix Facebook page
You can also reach live Netflix customer service via Netflix Twitter page
You can also reach Netflix via Netflix Linkedin page
You can view latest Netflix instagram photos Netflix Instagram page
You can view latest Netflix videos on Netflix Youtube channel
Netflix Help Center
You can ask a question about Netflix on the page.
Netflix Other Contacts
You can choose other ways to contact Netflix here Netflix Start Live Chat
You can start a chat session with a Netflix support representative on the page by clicking the “Start Live Chat” button.
Netflix Call from the App Customer Service Option
You can also contact Netflix live customer service directly from the Netflix app on compatible iOS or Android device. If you are a Netflix member you can use following steps:
Tap on the Menu button located in the lower right corner
Select “Help” or “Call Help Center” option from the menu
Contact Netflix by tapping on the “Call” or “Call Us” icon
If you are not a Netflix member you can use following steps:
On the Sign In screen select Help
Contact Netflix by tapping on the “Call” or “Call Us” icon
Contact us from the Netflix app
Back to Help Home
To contact Netflix Customer Service through the Netflix app, you’ll need to download the app onto your iOS or Android smartphone or tablet. Calling from the Netflix app requires a stable internet connection that uses Wi-Fi or cellular
data.
Set up the app
Follow our setup steps to download the app on your iPhone, iPad, or iPod touch.
Follow our setup steps to download the app on your Android phone or tablet.
Contact Netflix from the app
If you’re a Netflix member, sign in to the Netflix app and follow these steps:
Tap More or profile.
Tap Help.
Tap the Call or Chat button.
If you aren’t a Netflix member, open the Netflix app and follow these steps:
From the upper right corner of the screen, tap Help.
Calling from the Netflix app when connected to a Wi-Fi or cellular data network is free, with no long-distance costs. Data rates over a cellular connection may apply, depending on your provider.
Report content issues or share title feedback – Netflix Help Center
Back to Help Home
If you notice an issue with the quality, sound, picture, video, or subtitles on a TV show or movie, you can report it directly to Netflix using our Report a Problem tool. Reporting a problem notifies our content
teams to look into the issue and work on fixing it as quickly as possible.
You can use the Report a Problem tool to report any of the following issues with a title:
Buffering
Problems with the subtitles or captions, including quality or availability
Problems with the audio or dubbing, including quality or availability
Problems with the video quality or aspect ratio
Volume levels
Episodes or seasons out of order
Problems with the maturity rating or classification
Artwork or description errors
If you’re having playback issues on every title, visit Video issues with Netflix or TV show or movie has sound issues for more help.
How to report playback issues
You can report a problem for a title while watching the title on or from your Account page on the Netflix website.
Report while watching a TV show or movie
While playing a title on, click the flag icon in the player controls at the top of the screen.
Select what you are having trouble with:
Buffering & Loading (The video is blurry, buffering, or not loading. )
Subtitles & Captions (The subtitles or captions don’t seem to be working correctly. )
Audio & Video (It’s hard to hear or view the video. )
Another Issue (There’s something else that’s wrong with the show or movie. )
Select any issues that apply in the category chosen above.
Enter additional details about the problem or add an issue you don’t see available in the comment box, if applicable.
Select Send to report your problem.
Report from your Account
Access your Viewing Activity from the Netflix website.
Find the title you’re having an issue with.
Select Report a problem next to the specific title or episode that has the issue.
Select from the following options:
Mislabeled movie or TV episode (wrong title or summary, episode out of order)
Problems with video (blurry, cuts out, or looks strange in some way)
Problems with sound (hard to hear, not matched with video, missing sound in some parts)
Problems with subtitles or captions (missing, hard to read, not matched with sound, misspellings, or poor translations)
Enter additional details about the problem, if applicable.
Select the Report Problem button to submit your feedback.
How reporting helps improve Netflix
When you report a problem with a title, it helps us prioritize the issues our members are experiencing. While not every issue will be fixed right away, reporting a problem provides insight into where issues are occurring.
Frequently Asked Questions about netflix query
How do I get in touch with Netflix?
If you need to talk to a live person in Netflix customer service you need to dial 1-866-579-7172….Netflix Call from the App Customer Service OptionTap on the Menu button located in the lower right corner.Select “Help” or “Call Help Center” option from the menu.Contact Netflix by tapping on the “Call” or “Call Us” icon.Nov 18, 2020
How do I send a message to Netflix?
Contact Netflix from the app If you’re a Netflix member, sign in to the Netflix app and follow these steps: Tap More or profile . Tap Help. Tap the Call or Chat button.
Does Netflix have a live chat?
Report from your AccountAccess your Viewing Activity from the Netflix website.Find the title you’re having an issue with.Select Report a problem next to the specific title or episode that has the issue.Select from the following options: … Enter additional details about the problem, if applicable.More items…