How To Open A New EBay Account After Suspension – KalDrop
Suspension on eBay sucks.
And when it happens, you need to know how to open a new eBay account after suspension.
You are all excited listing your items, making your profit, and all of a sudden, eBay sends a message telling you that you are suspended, and you can no longer sell on their platform.
Sometimes they give you an explanation.
Other times, they slam their whole policy blah blah blah.
Whatever the reason, you need to know how to open a new eBay account after suspension, so you don’t get totally cut out of the eBay dropshipping experience and the profits that come out of it.
There are several reasons eBay suspends dropshipping accounts, and we will get into that before we tell you how to open a new eBay account after suspension.
Why eBay Suspends Your Account
eBay has a whole lot of terms and user policies that are almost impossible to go through.
I mean, nobody actually sits down to read all the user terms and policies before you click accept.
But what exactly are you accepting to?
First, you accept that all the information you are providing to eBay is completely true, accurate, and up to date.
You are also telling them that you will not default in any of their policies like
Using multiple accounts to extend your predetermined selling limit
Automating your manual dropshipping using API monitor
Continuously listing VeRO products.
The list goes on and on and on.
In some instances, it might just be bans or restrictions; know the difference.
These three are different from suspensions.
Restrictions or hold or bans can be easily resolved with an email or, most times, a phone call to their customer care representative.
It’s not usually a big offense.
It could be a payment method that has expired, or you mistakenly listed a VeRo product for the first time.
When this happens, you can sort this out easily without going through all we are about to show you.
You need to be sure about the nature of the restriction – if it is a permanent suspension or a hold – before you take any step.
However, if it is a permanent suspension, you need to know how to open a new eBay account after suspension.
How To Open A New eBay Account After Suspension
The first thing you need to know before we dive right into it is that if you are permanently suspended, you will not be allowed to create a new account, as seen in the letter above.
eBay has this strict policy that will not allow you to create a new account once they permanently suspend you.
Again, note the word permanently suspend you.
If it is a temporary restriction, they will inform you in the email that you can appeal it if you want.
And you can do that with a phone call or an email back to them.
If it is a permanent restriction, you will not be allowed to create a new account.
If you want to go about it the conventional way to create another account, that account will be blocked because eBay tracks IP addresses.
So if you open a new eBay account with that address, your account will be suspended immediately after you list your first product.
It is a little obvious, but we would like to put it out there that you should not also use your postal address, email address, phone number, and other personal details that you used in the old eBay account to open a new one.
Going back to the question – how to open a new eBay account after suspension – our answer to this is eBay stealth accounts.
Setting Up Your eBay Stealth Account
eBay stealth accounts can be quite tricky to handle, but they are the foundation of the question of how to open a new eBay account after suspension.
If you want to know how to open a new eBay account after suspension, you need to know how to open an eBay stealth account.
An eBay stealth account is a loophole to that condition that if you get permanently suspended, no matter the number of ordinary eBay accounts you open, you will surely get suspended over and over again.
It’s not just that; it also saves you from getting shut down completely in the first place.
That is why we advise dropshippers to have other eBay stealth accounts in addition to their normal eBay account because, if you do get suspended, your other accounts will still be up and running.
Whereas if you just had several normal eBay account, once one of them gets suspended, all of them will automatically be suspended too.
Normal eBay accounts get linked together when you open them under the IP address and contact information you provide in creating them.
However, for eBay stealth accounts, they are entirely separate entities, independent of each other, all run by you.
As a result, when one gets suspended, it will not affect the rest.
All that being said, let’s get into setting up your eBay Stealth account.
Here are the tools you will need.
1) A Virtual Private Server
The first thing you need to do is to get a virtual private server.
Remember we talked about eBay linking all your accounts with your IP address?
Well, a VPS essentially shields you from being detected by eBay’s algorithm.
It is essentially a computer within your computer with its own designated IP address, its own remote desktop, its own cookies, browsing data, etc.
You need this tool to operate your eBay stealth accounts.
A good virtual private server is Kamatera VPS.
2) An email
You need to create a new email address that has no connections with any previous eBay accounts.
3) A Phone service
You need a phone number verified on eBay and, as such, will need a phone number.
Remember, you cannot use any previously used phone numbers, so instead, use an online phone service like textfree.
Opening A New eBay Account After Suspension – Step-By-Step Guide
After getting all the tools highlighted above, follow these steps.
Open a VPS remote desktop following these simple steps.
Create an email on that remote desktop to have a separate unique IP address not connecting to your own original IP address.
Open eBay on the remote desktop and fill in all the information.
Where it gets tricky is the payment method.
Choose either a checking account or a credit or debit card payment method.
Don’t choose PayPal if your original PayPal account was connected to the previously banned account.
If you still want to use PayPal, then buy a stealth PayPal account first.
PS: you can also buy an eBay stealth account if you do not want to go through all this!
Final Words
It is a no-brainer that you need to know how to open a new eBay account after suspension.
Knowing how to open a new eBay account after suspension will come in handy because you can get suspended at any time due to a plethora of reasons.
I hope you enjoyed this piece. Happy Dropshipping!
Don’t Register for a New eBay Account If Suspended – The …
Suspension from eBay can happen to anyone. While we all want unscrupulous sellers to be banned as soon as possible to avoid giving eBay a bad reputation, sometimes honest sellers make mistakes or eBay on hold to handle a life crisis. If you have been suspended from eBay, re-registering for a new account is not the best way to get back on the site.
Steps After eBay Account Suspended
eBay has sophisticated tools for connecting accounts to one another. Once eBay has marked you as an eBay user who has tried to open multiple accounts, your name and personal information will be on file and you can be blacklisted. This is the last thing you want to happen, especially if you depend on eBay for income rather than just hobby selling.
Once you have been blacklisted, getting back on eBay is nearly impossible. eBay is diligent about keeping the site clean and free of scammers. eBay will have personal information on file about you so they can match up your new account with your old suspended account. Information includes:
NameAddressIP addressBank account information (via Paypal)Others in your household who have accounts
eBay frowns on sellers having multiple accounts. It is fine to have multiple stores, in fact, some sellers have up to eight different stores as a way to separate different kinds of inventory or keep income streams separate from each other.
But eBay is vigilant about keeping repeat offenders off the site. So it is not a wise move to try to immediately open a new account because that effort may fail and you will be in an even worse situation than if you contacted eBay to explain what happened.
Contact eBay Directly
Members who are suspended by eBay are suspended for legitimate reasons. Usually, a suspension is due to a rule violation, failure to pay fees or one of seven reasons eBay outlines in their terms of services. If you have been suspended, call eBay directly at 1-866-540-3229 and ask about ways to resolve the outstanding issues on your account.
Don’t be afraid to call eBay and discuss the issue. They know sellers are real people with real lives and things happen. Sometimes being reinstated is as easy as paying your fees because your credit or debit card on file has expired and it just needs to be updated. Calling and talking to an eBay customer service representative can be time-consuming, frustrating and exhausting. If you have a legitimate reason why your performance was not satisfactory, eBay may reinstate your account right away.
Be Honest and Explain Your Unique Situation
The most important thing to remember when trying to have your eBay account reinstated is to be honest and get the representative on the phone to see you as a real person who has had a life crisis or personal issue that affected your ability to run your business. eBay wants to know that you realize you made an error and that you want to follow eBay’s policy in the future. Some real reasons why your account may have slipped include:
Death in the familySerious illness – your own or a family memberSerious injury – your own or a family member (such as a car accident)Unexpected travel due to a family crisisNatural disaster – your or a loved one affected by hurricane, tornado, or blizzard
eBay is not the monster many people make them out to be. They understand that things happen in sellers’ lives and their business may be affected by a personal tragedy or crisis. Once eBay has reinstated your account, you will be allowed to sell again using your old account.
After eBay Reinstatement
Once you have gone through this process, you will value your eBay selling privileges more than ever. Be careful not to let your account slip. While it is difficult to think straight during a personal crisis, you can always put your eBay store on vacation while you deal with personal issues. Or, you can extend your handling time to a very long time period, such as 30 days, until you get your life sorted out again.
Account holds, restrictions, and suspensions | eBay
We may occasionally restrict or suspend accounts to protect our community. If you’re a seller, your payouts will be placed on hold until your restriction or suspension is lifted. If your eBay account is restricted or suspended, we’ll email you with the steps you need to take to have your account we believe your account has been accessed by a third party, we’ll place a temporary block on your account for your safety. For more information on what to do next, see how to get help with a hacked account
If we’ve placed a hold, restriction, or suspension on your account, we’ll send you an email explaining what happened and what you need to do to get your account back. You’ll find a copy of this message in your Messages.
Why your account was suspended or restricted
Holds, restrictions, or suspensions are usually placed on accounts for one of the following reasons:
You have eBay selling costs to pay
You need to reimburse eBay for a refund or a claim paid to your buyer
You have violated one of our rules or policies
We couldn’t verify your account information
How to have your account reinstated
Getting your account reinstated may be as simple as waiting for a temporary suspension to finish, making changes to your listings, or sending us some more information-it depends on the reason we suspended your account. The full details will be in the message we’ve sent you.
If your account was restricted or suspended because of outstanding seller costs or a refund reimbursement, you can make a one-time payment to resolve the issue. When we receive your payment, your account will be reinstated.
To make a one-time payment:
Go to Payments – opens in new window or tab in My eBay or Seller Hub.
Select One-time payment to make a payment
Aternatively you can add a new payment method
If eBay doesn’t currently manage your payments, you may also need to complete seller registration before your account will become fully reinstated.
Tip
Most account restrictions or suspensions can be resolved by making a one-time payment or by following the steps we gave you in the email in your Messages.
What happens while an account is suspended
When your eBay account is suspended, you won’t be able to:
bid, buy, or sell
leave feedback
create new listings or revise existing listings
contact bidders
reply to your eBay messages
receive payouts
If you’re a seller, your payouts will be placed on hold until the hold, restriction or suspension on your account is lifted.
Any bidders on your existing listings can retract their bids. When your account is reinstated, you’ll be able to leave feedback for any transactions you completed in the previous 30 days.
Depending on why your account was suspended, we may end listings early. If we remove listings because of a policy violation, eligibility for a fee credit will depend on the situation and any previous policy violations will be taken into account. These credits can be viewed by going to Payments within My eBay or Seller Hub. Keep in mind that listing fees can be forfeited too, depending on the reason for suspension.
Account verification holds
When you start selling on eBay, we need to confirm your identity and checking account details so you can receive your payouts. We may place a temporary hold on your account until we can verify your details. Once verification is complete, we’ll email you to let you know has been lifted and you can start selling.
Fake account hold and suspension notices
Watch out for spoof (fake) emails about account holds or suspensions. To confirm that an email was sent from eBay, check your eBay Messages – opens in new window or tab. If you can’t find a copy of the email there, then it wasn’t from eBay. Learn how to recognize spoof emails.
Frequently Asked Questions about how to get new ebay account after suspension
Can I open a new eBay account if mine is suspended?
Steps After eBay Account Suspended Once you have been blacklisted, getting back on eBay is nearly impossible. eBay is diligent about keeping the site clean and free of scammers. eBay will have personal information on file about you so they can match up your new account with your old suspended account.May 30, 2019
How do I permanently reinstate my suspended eBay account?
If your account was restricted or suspended because of outstanding seller costs or a refund reimbursement, you can make a one-time payment to resolve the issue. When we receive your payment, your account will be reinstated.
Is eBay account suspension permanent?
Suspensions due to misunderstanding can be overturned. However, if not removed, seller account suspension can be permanent. Suspended accounts cannot sell on eBay. Further, bidders can retract their bids, but the suspended account can’t contact the bidder in the message or reply to their questions.Mar 7, 2019