How to Unlock Your Snapchat Account – wikiHow
Snapchat can lock your account if you are using third-party apps or plug-ins, sending unsolicited or abusive snaps, adding too many friends without verifying your account, or if your account has been compromised. If your Snapchat account has been temporarily locked, you can usually log back in after 24 hours. This wikiHow teaches you how to get back into your Snapchat account if it’s been locked.
Uninstall third-party Snapchat apps or plug-ins. If you are using an unauthorized third-party app or plug-in to access Snapchat, you will need to completely uninstall the app or plug-in from your iPhone or Android before trying to sign back in.
In some cases, unauthorized apps that require a jailbroken iPhone or iPad cannot be completely uninstalled. If that is the case for you, you will need to Update to the latest version of iOS in order to uninstall the app. 
2Go to in a web browser. If your account was temporarily locked, you can use this website on any computer, phone, or tablet to unlock it after several hours. For more serious offenses, you may have to wait up to 24 hours to unlock your account. 
3Log in to your Snapchat account. Enter the same username and password you use to access Snapchat in the app, and then click or tap Log in.
4Click or tap Unlock. It’s the yellow button at the bottom of the page. If the amount of time that passed is sufficient, you will see a message that confirms your account is now unlocked. If it hasn’t been enough time, try again in a few hours.
Verify your email address with Snapchat. Once you’re logged back in, it’s a good idea to verify your email address with Snapchat to avoid being deactivated for adding too many friends. Here’s how:
Open the Snapchat app on your phone or tablet. It’s a yellow and white ghost icon.
Tap the profile icon at the top-left corner.
Tap the gear icon at the top-right corner.
Enter a valid email address and tap Save.
Enter your Snapchat password and tap Continue.
Check your email and open the verification email.
Tap Confirm email.
1Go to in a web browser. If you are unable to get back into your account after 24 hours by using the “Using the Unlock Page” method, you may still be able to contact Snapchat to get your account unlocked.
2Click or tap circle next to “My account login. ” It’s the first option below “What can we help you with? ”
3Click or tap the circle next to “I think my account was hacked. ” It’s one of the options below “Oh no! Tell us more. ”
4Click or tap Yes. It’s next to “Need help with something else? ” at the bottom of the page. This displays a form you can use to send Snapchat an email.
5Enter your username, email, and phone number into the provided blanks.
6Type a polite email message requesting reinstatement. Use the space provided to politely explain the situation. Express why your account was locked and assure Snapchat that you will follow the terms of service from now on. Be as polite as possible.
7Click or tap Send. It’s the yellow button at the bottom of the screen. If your email explanation is polite and understanding, you may be able to convince Snapchat to unlock your account. If your email is rude, or you are a repeat offender, you are not likely to get your account unlocked.
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About This Article
Article SummaryX1. Go to in a web browser.
2. Login to your Snapchat account.
3. Click Unlock.
4. Uninstall any unauthorized third-party apps or add-ons.
5. Open the Snapchat app.
6. Verify your email or phone number, if you have not already done so.
7. Contact Snapchat at if you need further help with your account.
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How to Unlock a Permanently Locked Snapchat Account 2021?
Normally, the permanent locking of your Snapchat account indicates that you may perform some activities that are prohibited officially. This is to ensure Snapchat fun and safe to its users. However, to unlock your account and get it back to normal, you can still try several methods. Keep reading and find the best solution in this post.
A few months ago, thousands of Snapchat users started receiving messages that their accounts have been either temporarily or permanently locked. This caused an outrage on social media as many of the app’s users claimed that they haven’t done anything that would require such a harsh penalty.
Even though seeing this message is by no means pleasant, you can try several methods to get access to your account. So, in this article, we are going to show you what you can do to unlock a permanently locked Snapchat account.
Unlock a Permanently Locked Snapchat Account
Why Is My Snapchat Account Locked?
It is currently unclear which criteria exactly determine how long an account is going to be locked, as some users receive the notification that the account is temporarily locked, while others are informed that their accounts are locked permanently. According to Snapchat, an account can be temporarily or permanently locked for four reasons:
Using third-party apps or plugins that weren’t authorized by the platform.
Abusive behavior or sending spam messages.
Sending large numbers of friend requests before verifying the phone number and email address.
The platform labeled the account as compromised and initiated a protective block.
Normally, other Snapchat users can report the username of your Snap account if you break the rules in the End-user License Agreements(EULA). After checking, you’ll receive a warning and be required to correct the mistake, if you do break the rules. However, if you fail to correct it in time, you might receive another report. Therefore, this is why many Snapchat users may ask how many reports does it take to get banned on Snapchat? The answer is 3 reports! That means if someone reports they find there is something wrong with your Snapchat account 3 times, your Snapchat account will be banned unexpectedly.
In case you were notified that your account is temporarily locked, you shouldn’t be worried since you’ll just have to wait for a day or two before you can continue using Snapchat normally. However, there are several things you can do before attempting to unlock your Snapchat account.
Solution 1. Remove All Third-Party Snapchat Plugins and Apps
Solution 2. Tap on the Unlock Button
Solution 3. Force Reset Your iPhone
Solution 4. Reinstall the Snapchat App
Solution 5. Get in Touch with Snapchat’s Customer Service
Solution 6. Create a New Snapchat Account
In case you were using plugins and third-party apps associated with Snapchat, and you were notified that your account is temporarily locked, you should uninstall these apps and plugins before attempting to unlock the account.
Failing to do so can result in a long-term ban, so it is best not to access your Snapchat account before getting rid of the plugins and app that may have been why the platform decided to suspend your account.
Snapchat Plugins and Apps
Tap on the Unlock Button
Snapchat users whose accounts were temporarily locked will see the yellow unlock button below the notification informing you about the possible reasons why your account may have been locked. It is advisable to delete the apps or plugins you were using with Snapchat before clicking on the Unlock button.
Also, you shouldn’t expect to gain access to your account immediately after you click on the Unlock button, as it will take at least a few hours if not days before Snapchat sends you a new password in an email that is informing you that your account is unlocked.
This message can pop up on your screen as a result of a glitch, so you can try performing a hard reset of your iPhone. Although it will eliminate a glitch as a potential cause of the problem, in most cases this method is unlikely to resolve the issue.
Force Reset Your iPhone
Force resetting your iPhone always requires pressing a combination of keys. The specific combination may vary from model to model. Here we use iPhone 12 as an example, which is also applicable to iPhone X, iPhone XS, iPhone XR, iPhone 11.
Press and quickly release the “volume up” button.
Press and quickly release the “volume down” button.
Press and release the side button until you see the Apple logo.
Reinstalling the Snapchat app will delete all data that could be causing the app to display the Locked Account message when you attempt to log in. However, if the platform suspended your account because it thought you violated one or more of its rules, you won’t be able to accomplish much by reinstalling the app.
Reaching out to Snapchat’s customer support is arguably the fastest way to find out why your account was locked. Contacting a customer support agent will enable you to get more information about the reasons behind the ban and how long it will take to get access to your account.
Snapchat users who were informed that their accounts were permanently locked can try to clear the issue with customer support, as that is their only hope to continue using the same Snapchat account.
Snapchat’s Customer Service
Chances are that you will have to create a new Snapchat account if your old account was permanently locked and the dialogue with the platform’s customer support failed to produce the results you were hoping for.
However, you won’t be able to use the same email address you used to create the previous account, so you’ll also have to create a new email address to continue using Snapchat. Also, you won’t be able to retrieve your Snapchat data if your Snapchat account was permanently locked.
Create a New Snapchat Account
How Do I Stop Snapchat from Locking My Account?
As mentioned in the beginning of the post, there are several reasons why your Snapchat account is locked, temporarily or permanately.
Stop Snapchat from Locking My Account
On one hand, Snapchat has strict rules to ban you using third-party apps such as Sneakboo or SnapTool. This is because such apps might acquire users’ information via unsecure links, which may further put other accounts at risk. In terms of this rule, uninstalling unexpected third-party app may avoid Snapchat from being locked.
On the other hand, don’t contiously send a large number of Snap messages or we say spam messages to others, especially when they don’t show any interest in the information. Also, abusive behavior is also prohibitted in the Snapchat community, which involves impersonating or bullying other users.
The Bottom Line
A permanently locked Snapchat account is most likely to stay that way, as only a small percentage of the app’s users manage to regain access to their accounts through dialogue with customer support.
Temporarily locked accounts are usually unlocked after a few hours, although it may take a few days before Snapchat allows you to continue using your account. Was this article helpful? Leave a comment and let us know.
Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.
How to Unlock Your Locked Snapchat Account – Followchain
Is your Snapchat account locked for no apparent reason?
If your account is locked, you won’t be able to log in to it.
When you try and log in to your Snapchat account, you’ll receive a “Your account has been temporarily locked” message.
Here is the full error message, “Oh no! Your account has been temporarily locked. For details on why this might’ve happened, visit.
When you visit the page, it’ll tell you why your Snapchat account is locked.
However, the page does not guide you on how you can unlock your Snapchat account.
Instead, it only provides reasons why your account is locked.
In this guide, you’ll learn how to unlock your temporary or permanently locked Snapchat account, why your Snapchat is locked for no reason, and more.
How to unlock your locked Snapchat accountHow do I know if my Snapchat is locked? Why is my Snapchat locked for no reason? Can I call Snapchat to unlock my account?
How to unlock your locked Snapchat account
To unlock your locked Snapchat account, you need to go to the “My Account is Locked” page on the Snapchat support website.
Then, tap on the “unlocking your account” link, log in to your account, and tap on “Unlock”.
After you’ve tapped on the “Unlock” button, your Snapchat account will be unlocked.
In other words, you’ll be able to log in to your account without getting an error.
Alternatively, you can try waiting for 24 to 48 hours.
According to Snapchat, the lock on your account will last for 24 hours.
This means that you’ll be able to log in after waiting for 24 hours.
However, if you’re still unable to log in to your Snapchat account after 24 hours, then you can use the steps below to unlock your account.
1. Go to “My Account is Locked” page & tap on “unlocking your account”
The first step is to go to the “My Account is Locked” page.
The “My Account is Locked” page is located on the Snapchat support website.
Firstly, search for “Locked Snapchat” on Google and click on the link that says “My Account is Locked – Snapchat Support”.
Alternatively, you can visit the page by clicking on this link:.
Once you’re on the page, you’ll see a few reasons why your Snapchat account is locked.
Scroll down until you land on the second reason.
The second reason states that you might have sent spam, unsolicited snaps, or messages.
On the second reason’s explanation, you’ll see a link that says “unlocking your account”.
Tap on “unlocking your account” to go to open a login screen where you can unlock your Snapchat account.
2. Log in to your Snapchat account
After you’ve tapped on “unlocking your account”, you’ll land on a log in screen.
The login screen contains a username/email and a password field.
You can also visit this page by clicking on this link:.
This page is created specifically for users with Snapchat accounts that have been locked for a long time.
If your Snapchat account is still locked after 24 hours, you need to log in to your account using that page.
Enter the username or email of your locked Snapchat account.
Then, enter your password and tap on “Log in” to log in to your account.
Logging in will not open the Snapchat app.
Instead, you’ll land on another page where you’ll be able to unlock your Snapchat account by tapping a button.
Proceed to the last step to find out more.
3. Tap on “Unlock”
Once you’ve logged in, you’ll land on the “Locked Account” page.
On the “Locked account” page, you’ll see a message saying that you should wait for several hours before logging in again.
The second paragraph says that if your account is locked for a long time, you can click on the “Unlock” button.
The final paragraph says that you need to delete existing third-party apps, tweaks, and plugins before you try to unlock your Snapchat account.
At the bottom of the page, you’ll see an “Unlock” button.
Tap on “Unlock” to unlock your Snapchat account.
Next, go back to your home screen and force close the Snapchat app.
Then, open Snapchat and log in to your account.
This time, you should be able to log in to your Snapchat account without experiencing an error.
You’ve successfully learned how to unlock your Snapchat account!
How do I know if my Snapchat is locked?
If your Snapchat is locked, you’ll get a “temporarily locked” error message when you try to log in to your account.
Here’s the full error message, “Oh no! Your account has been temporarily locked. For details on why this might’ve happened, visit.
The error message means that your Snapchat account is locked for 24 hours.
After 24 hours, you should be able to log in to your account again.
Why is my Snapchat locked for no reason?
Your Snapchat is locked for no reason because Snapchat might have falsely detected that you’re using third-party apps, plugins, or tweaks.
If you’ve used third-party apps, plugins, or tweaks before, then your account is locked because of them.
However, if you didn’t use any third-party apps, there are three other reasons why your account is locked.
Firstly, you might have sent unsolicited photos, videos, or messages.
Secondly, you might have added too many friends without verifying your email or phone number.
Lastly, your account might have been compromised.
If that’s the case, you can send a message to Snapchat support via this link:.
Can I call Snapchat to unlock my account?
No, you cannot call Snapchat to unlock your account.
This is because Snapchat does not have a working number where you can contact them for assistance.
However, if you think that your Snapchat account is hacked, you can contact them via this link:
Alternatively, if your account is locked, you can fix it by using this link:
By logging in to your Snapchat account via the link in this guide and tapping on the “Unlock” button, your account should be unlocked.
However, if your Snapchat account is still locked, there are a couple of bonus methods that you can try.
Firstly, force close Snapchat and go to the App Store or Google Play Store.
Then, search for Snapchat and update the app.
Updating to the latest version of the app can help to unlock your account.
The final method that you can try is to delete Snapchat and re-install it.
Deleting Snapchat and re-installing it will clear its cache and update the app to the latest version, which will fix many issues.
How to View a Snapchat Profile
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Can You Have 2 Snapchat Accounts? And How to Add Them
Frequently Asked Questions about unblock snapchat account
How can I unlock my Snapchat account?
Go to https://accounts.snapchat.com/accounts/unlock in a web browser. If your account was temporarily locked, you can use this website on any computer, phone, or tablet to unlock it after several hours. For more serious offenses, you may have to wait up to 24 hours to unlock your account.Mar 22, 2021
Why is Snapchat locked 2021?
According to Snapchat, an account can be temporarily or permanently locked for 4 reasons: Use third-party apps or plugins that weren’t authorized by the platform. Abusive behavior or sending spam messages. Send large numbers of friend requests before verifying the phone number and email address.Oct 15, 2021
How long does Snapchat keep your account locked?
According to Snapchat, the lock on your account will last for 24 hours. This means that you’ll be able to log in after waiting for 24 hours. However, if you’re still unable to log in to your Snapchat account after 24 hours, then you can use the steps below to unlock your account.Apr 11, 2021