FIX: Unable to Connect to proxy server in Windows 10
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he’s not tackling… Read more
Updated: Apr 2, 2020
Posted: October 2018
We all rely on the Internet to fulfil our daily tasks. That’s why is frustrating to get error messages related to the proxy server used to protect privacy any case, let’s see how to actually fix the Unable to connect to proxy server error with the solutions listed below. Resetting Internet options should be your first article is part of our detailed section that discusses Internet connection errors. Troubleshot them now and make sure you aren’t missing anything of great visit our dedicated Windows 10 errors hub for more useful articles.
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If you get the error message Unable to connect to a proxy server in your Windows 10 operating system then you will learn exactly what is the cause of this issue and also how to fix it in the shortest time possible.
The Unable to connect to the proxy server error can be caused by several reasons like installing a third-party proxy program that might malfunction or perhaps your antivirus blocks your access to the proxy server.
Unable to connect to proxy server error can prevent you from accessing the Internet, and speaking of proxy issues, users reported the following problems as well:
Cannot connect to proxy server Windows 10 – This is a relatively common problem on Windows 10, and if you experience this issue, you should be able to fix it using one of our solutions.
Can’t connect to the proxy server Microsoft Edge – This error can also appear while using Microsoft Edge. If you’re having this problem, be sure to reset your Internet settings to default and check if that helps.
Can’t connect to proxy server Windows 10 WiFi – Sometimes this error can occur if you’re trying to use a WiFi connection. If you’re having this problem, try switching to the Ethernet connection and check if that solves the issue.
Unable to connect to proxy server Chrome, RocketTab – This error can appear in Chrome and it’s often caused by RocketTab add-on. If you’re having this problem, reset Chrome to default and remove any suspicious applications and extensions.
Error proxy server connection failed – This is another common proxy error that can appear on your PC. If you encounter this issue, be sure to try some of our solutions.
Here we will see exactly how to deal with this and prevent it from happening again.
We’ve written extensively about proxy server issues before. Bookmark this page in case you need it later.
How can I fix Unable to connect to proxy server?
1. Reset Internet options
According to users, sometimes this error message can appear due to your Internet settings. This can happen if you manually change your settings, but sometimes other applications can make the changes without your knowledge.
To fix the problem, you need to reset your settings to default by doing the following:
Press Windows Key + S and enter internet options. Select Internet options from the menu.
When the Internet Properties window opens, navigate to the Advanced tab. Now click the Reset button.
Check Delete personal settings and click the Reset button.
After doing that, your Internet settings will reset to default and the problem with the proxy server should be resolved.
2. Disable proxy
If you’re getting Unable to connect to proxy server error message, you might want to try disabling your proxy. This is rather simple and you can do it by following these steps:
Open Internet Options window.
Go to the Connections tab and click the LAN Settings button.
Uncheck Use a proxy server for your LAN option and click on OK to save changes.
You can also disable proxy by doing the following:
Press Windows Key + I to open the Settings app.
When Settings app opens, go to Network & Internet section.
Select Proxy from the menu on the left. In the right pane, be sure to turn off all options.
Several users reported that this solution only works in Safe Mode, so be sure to enter Safe Mode and try this solution from there.
Once you disable proxy, the issue should be completely resolved and you’ll be able to access the Internet without any issues.
Proxy won’t turn off? Nothing to worry about! Solve the issue quickly with our guide!
3. Use a VPN
VPN is a common solution nowadays for all users that are used to a proxy connection. These services offer you a connection via thousands of different servers all around the world thus keeping your identity safe.
Changing the IP address and blocking incoming attacks, a VPN tool might become your best friend. The big plus of such a tool is that it is a third-party app and will always work.
In case you cannot connect to a proxy server, we strongly recommend CyberGhost VPN, the best VPN on the market that comes with a great price and lots of useful features like unblocking streaming, anonymous surfing, anonymous torrenting and wi-fi protection.
If you want to be sure that your digital print remains untraceable on the internet and you cannot access a proxy server – you should definitely get CyberGhost VPN.
4. Scan your PC for malware
If you’re getting Unable to connect to proxy server message, the problem might be a malware infection. Certain malware can interfere with your Internet connection or change your proxy settings without your knowledge.
To fix that, you need to scan your PC for malware. If your current antivirus can’t find anything, you might want to try using a different antivirus application.
If you want to keep your PC clean and safe from malware, we recommend you to try one of the highly-rated antiviruses below:
1. Bitdefender
Bitdefender is currently World’s Nr. 1Antivirus and it surely deserves this title. Besides all its security features and malware prevention methods, it also has an Auto Pilot that tells you exactly what you have to do daily in order to keep your PC or laptop safe.
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This antivirus is well known for its great antimalware scan engine, gaming mode and free version available.
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If you use your PC at home, or for gaming purposes – this is the antivirus you need.
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After scanning and removing the malware from your PC, the issue should be completely resolved.
5. Use ipconfig command
If you’re getting Unable to connect to proxy server error message, the problem might be related to your IP address. However, you can fix that problem simply by running a few commands in Command Prompt.
To do that, just follow these steps:
Start Command Prompt as administrator. To do that, just press Windows Key + X to open Win + X menu and choose Command Prompt (Admin). If Command Prompt isn’t available, you can also use PowerShell (Admin).
When Command Prompt starts, run the following commands:
ipconfig /release
ipconfig /renew
After both commands are executed, close Command Prompt and check if the problem still appears.
As you can see, this is a simple solution and many users reported that this solution worked for them, so feel free to try it out.
Working in Command Prompt will be as easy as breathing after you check out this handy guide!
6. Reset Chrome settings to default
Many users reported Unable to connect to proxy server error message while using Google Chrome. However, you can easily fix that simply resetting Chrome’s settings to default.
Keep in mind that this process will disable all extensions and clear your cookies, so you’ll have to enable them manually. To reset Chrome, do the following:
Start Chrome and click the Menu button in the top right corner. Choose Settings from the menu.
When the Settings tab opens, scroll all the way down and click on Advanced.
Scroll all the way down to the Reset section and click on Reset.
A confirmation dialog will now appear. Click the Reset button to confirm.
Wait for a few moments while Chrome resets to default.
Once the reset process is finished, Chrome will use default settings and the problem should be resolved.
If the issue is resolved, it’s rather likely that you have a malicious extension installed, so you should remove it from Chrome in order to prevent this error from appearing again.
Protect your browser from malicious attacks with these perfect antivirus extensions!
7. Remove any suspicious applications
Sometimes Unable to connect to proxy server error message can appear if you have a malicious application installed on your PC.
Applications such as RocketTab can cause this error to appear, and if you have any unfamiliar applications installed on your PC, be sure to remove them and check if that solves the problem.
In order to fix this problem, it’s required that you completely uninstall the malicious application from your computer. This includes removing all associated files along with its registry entries.
You can remove these files manually, but it’s a lot faster and straightforward to use an uninstaller software to do that.
Tools such as IObit Uninstaller (free), Ashampoo Uninstaller and Revo Uninstaller can easily remove any application along with its associated files and registry entries.
If you have a malicious application that you need to remove, be sure to try one of these tools. All of them have a simple and friendly user interface, so you should be able to remove problematic applications without any problems.
Be sure to check out this amazing list with more uninstaller software tools you can use right now.
8. Modify your registry
Another way to fix Unable to connect to proxy server error is to modify your registry. To do that, you need to follow these steps:
Press Windows Key + R to open the Run dialog. Enter regedit and press Enter or click OK.
When Registry Editor opens, in the left pane navigate to ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionInternet Settings key.
In the right pane, locate ProxyEnable and ProxyServer values and delete them. To do that, simply select the value, right-click it and choose Delete. When the confirmation dialog appears, click on Yes.
After removing both these values from your registry, the issue should be resolved. If you don’t have both these values in your registry, this solution probably won’t work for you.
Keep in mind that modifying your registry can be potentially dangerous, so be extra cautious. If you experience any issues after making these changes, be sure to revert them and recreate deleted values.
Windows Registry Editor is too technical? Try one of these user-friendly tools to edit registry!
Is your internet connection working after you tried the methods above?
If it is you can go on with your everyday activities and also if you have further issues please write us below in the comments section of the page and we will see what we can do to help you further with the issue.
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Frequently Asked Questions
How to fix Unable to connect to proxy server?
How do I reset my proxy settings?
To reset your proxy settings, press the Windows key + R keyboard shortcut to launch Run. In the Command Prompt window, type netsh win reset proxy and press Enter.
Why do I keep getting a proxy server error?
There are times when the address is incorrect on Windows 10 or the antivirus interferes with web browsers. In this case, check out the best uninstaller software to use.
FIX: The Proxy Server Isn’t Responding – Appuals.com
“The proxy server isn’t responding”, followed by a probable cause of the error and a couple of tips on dealing with it, is an error message that is displayed when a user affected by it attempts to access the internet through an internet browser such as Internet Explorer, Google Chrome or Mozilla many cases, if an affected user has two or more browsers installed on their computer, they observe that one of their internet browsers works perfectly fine. The “Proxy server isn’t responding” error message indicates that the proxy server that a person is using is not responding to the requests their computer is sending to it, and this is alarming for many users affected by this issue because most of them don’t even use a proxy server to begin with! In most cases, the “Proxy server isn’t responding” error is simply caused by some kinks or issues with your registry and can be easily rectified. However, a suspicious or malicious program can also cause a harder to deal with version of this issue, which I will talk about later on. First things first, if you are seeing the “Proxy server isn’t responding” error every time you try to access the internet using a browser, go through the following steps in order to resolve the issue:Check Internet PropertiesHold the Windows Key and Press R. Type and Click OK. Go to the Connections tab, and choose LAN Settings. Make sure “Use a Proxy Server for your LAN” is unchecked. If it checked, uncheck it, click OK / Apply and done, reboot the PC and TEST. If it still won’t work, move to the Registry Editor Method Proxy Settings via Registry EditorIt is important to back up your registry settings before changing it. Hold the Windows Key and Press R. Type regedit in the run dialog and click OK. To backup registry, after opening it, Click File-> Export, name the registry file, eg: backupreg and click Save. To import / restore from backup, open registry editor again, click File -> Import, and select the file you exported earlier which is your back up. After it has been backed up; Navigate to the following path:Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet SettingsIn the right pane, locate the ProxyEnable string. Right Click on it and choose Delete. If there is a ProxyServer string, Migrate Proxy, and Proxy Override, right click on it and delete them as reboot the PC and TEST. If it still wont respond, then proceed with steps your web browsersIf you’re on Windows 10 and using Edge then follow steps here reset edge otherwise choose the tab for the browser you’re using.
Reset Internet Explorer
Reset Google Chrome
Reset Mozilla Firefox
Reset Microsoft Edge
To reset Internet Explorer; hold the windows key and press will open run dialog, in the run dialog type and go to the Advanced Tab; from the Advanced Tab; choose Reset, and put a check on Delete Personal Settings, then hit the reset button again. This will not delete your bookmarks BUT you will need to get them back by doing CTRL + SHIFT + B or by going to the bookmarks menu Resetting Google Chrome usually doesn’t proves fruitful so what i’d recommend is creating a new Chrome Profile. Before we do this; take a back up of your bookmarks so they can be imported later. See this guide for importing/exporting chrome Google Chrome the keyboard shortcut Windows key +R to open run the Run Dialog window that appears enter the following in the address dows Vista/ Windows 7/ Windows 8/ Windows 10/ Windows 10:%LOCALAPPDATA%\Google\Chrome\User Data\Locate the folder called “Default” in the directory window that opens and rename it as “Backup default. ”Try opening Google Chrome again. A new “Default” folder is automatically created as you start using the the Firefox’s address bar; type about:support and choose Refresh Firefox; then Refresh Firefox Here to view Steps on Resetting EdgeIf after resetting the browsers, it does start to work then this is most likely caused by a adware which must be removed in order to stop it from coming back. To do this, you can use AdwCleaner (google it) to download it and install it, and then clean the adwares. However, If it still shows proxy server isn’t responding error, then do a full scan using your antivirus software and remove any threats it finds, if it still won’t work, then uninstall antivirus/malware and vpn, or other security softwares temporarily to test. If it then works, you can put your security program back, doing this will reset the rules configured in the firewall/antivirus, check out Windows could not automatically detect this Network’s Proxy settings
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.
Google Chrome can’t connect to proxy server and I can’t change LAN …
Google Chrome can’t connect to proxy server and I can’t change LAN settings. What do I do? | Tom’s Guide Forum
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Jan 20, 2014
1
0
10, 510
#1
Recently, Google Chrome and IE have been unable to connect to the proxy server. I tried to change the LAN settings but was unable to. How do I fix this?
#5
I’ve also got the same problem and I was able to fix it on my own.
Just follow the steps I did:
1. Open Google Chrome.
2. Click Menu on the upper right side. Beside the STAR symbol (Bookmark).
3. Click Show Advanced Settings.
4. Scroll down and find Network.
5. Click Change proxy settings.
6. On the Connections tab, click LAN settings.
7. Uncheck “Use a proxy server for your LAN. ”
8. Then click OK.
Hope it helps.
3
#2
did u tried in google chrome setting, show advance setting scroll down change proxy setting connections lan setting and try for that….
#3
I unchecked the proxy box but still doesn’t work then when I connect back into the LAN settings the box is check off again like its automatic
#4
skip the gogle chrome junk, open control panel/ click internet options/ click the connections tab, then at the bottom click LAN settings. Un click use a proxy server, then click automatically detect settings.
This should solve your issues.
#6
you have to start in safe mode and beside un checking the proxy server box you have to delete all the text in the proxy server boxes.
check auto detect settings and then apply. then restart if this doesn’t work you have something in your registry. which is another set of instructions..
#7
i can see the box for Proxy Server is checked but it is also grey and i can’t uncheck it. what do i do?
#8
To whizzard gong to safe mode did it thank you for your post!
#9
Mebbys suggestion worked for me, thank you
#10
In reply to @JCARVER I also have experienced this problem and every time you uncheck “use a proxy server” it rechecks itself.
If it helps, I first experienced this after returning to my home in Central America after buying the new computer in California.
#11
There are a lot of factors that can go into this issue; however I found what worked for me. I ran a restore point previous to several windows updates-problem fixed, reinstalled updates to identify the bad one-problem returned, started manually uninstalling each windows update. The culprit was KB2976627
#13
This is a post from iamthemidnitechef. This practically fixed all my problems i was having where my lan setting kept on changing to proxy server. Hope this helps
iamthemidnitechef December 6, 2013 1:03:23 PM
On Windows XP, click Start, or on Windows Vista or Windows 7, click start, and then click Run.
In the Run text box, copy (CTRL+C) and paste (CTRL+V) or type the following:
reg add “HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings” /v ProxyEnable /t REG_DWORD /d 0 /f
Click OK.
reg delete “HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings” /v ProxyServer /f
If you don’t have the run command in your start menu then press the “windowkey+R” then it should come out
If this does not fix the problem then you might have malware thats causing the problem. Download SpywareBlaster and ComboFix. That helped me get rid of all those malware.
#14
I am currently having the same problem. Did you get yours fixed? Please let me know how. thanks
#15
It only works in Safe Mode. I could uncheck the box and everything worked (except the audio in safe mode). However, when I hard shut down the computer and did it normally, it checked itself again, making it impossible to use in normal mode. This was only recently this week, maybe Tuesday or so (Sept. 16, 2014).
#16
salam, i have the same problem i can untick use a proxy server for your LAN what i did you go to control panel internet option than LAN settings choose advanced and delete all PROXY ADRESS TO USE in HTTP Secure and port than ok and come back to untick use a proxy server and choose automatically detect settings ==> ok.
good luck.
salamoalikom
#17
#18
This didn’t work… I have tried over 6 times with no results!
CJ
#19
i had the same issue. whenever i try to search anything in google and i could not open change LAN setting in chrome, i used to get same error. Now, U all need to do is OPEN internet explorer, go to
now to be sure go to LAN setting, there also same window pops up. and make sure you check ONLY “automatically detect settings” and leave rest blank..
click okay. now go to chrome or IE and check out, if it works for you, don’t forget to thank me and if you still have an issue, let me know.
#20
I have this same issue also and going into control panel, internet options/ click the connections tab, then at the bottom click LAN settings. Un click use a proxy server, then click automatically detect settings.
This doesn’t work it’s grayed out. Chrome and IE shares this file apparently because everytime it pops up when clicked in either IE or Chrome the same box pops up that is in your Control Panel. So mine is still grayed out so that I can’t change it to auto connect and uncheck the proxy server connection. Any suggestions?
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Frequently Asked Questions about what does cannot connect to proxy server mean
What does proxy server not responding mean?
The “Proxy server isn’t responding” error message indicates that the proxy server that a person is using is not responding to the requests their computer is sending to it, and this is alarming for many users affected by this issue because most of them don’t even use a proxy server to begin with!Jan 21, 2020
How do I connect to a proxy server?
Connecting to a proxy serverOpen Chrome.Open the Customize and control Google Chrome menu.Click Settings > System > Open proxy settings.Use Internet Properties to set up a connection for your type of network: … Enter the address of your proxy server, and a proxy port number.Click OK to save your changes.
How do I fix my proxy server on Google Chrome?
Just follow the steps I did:Open Google Chrome.Click Menu on the upper right side. Beside the STAR symbol (Bookmark).Click Show Advanced Settings.Scroll down and find Network.Click Change proxy settings.On the Connections tab, click LAN settings.Uncheck “Use a proxy server for your LAN.”Then click OK.Jan 20, 2014